e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
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ERROR CODE AND TROUBLESHOOTING
8 - 18
[E310] Paper fed from the PFP upper drawer not reaching the PFU feed sensor
[E340] Paper fed from the PFP lower drawer not reaching the PFU feed sensor
High-speed/low-speed transport
clutches
Feed roller
Separation roller
Pickup roller
Transfer roller
Classification Error content
Paper transport jam Paper fed from the PFP upper drawer not reaching the PFU
feed sensor
Paper fed from the PFP lower drawer not reaching the PFU
feed sensor
Proce
dure
Check item Result Measure
Next
Step
1
Open the side cover. Is
there paper in front of the
PFU feed sensor?
Yes Remove the paper.
2
No
2
Is the PFU feed sensor
working?
(Perform the input check
in the test mode: 03-[1]/
[C])
Yes
3
No 1. Check if the connector of the registration
sensor is disconnected.
2. Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN27
23LA/23LM/28LM/23HA/28HA: CN16
3. Check if the connector pins are
disconnected and the harnesses are open
circuited.
4. Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
5. Replace the registration sensor.
6. Replace the MAIN board.
3
Are the PFU transport
clutches (High speed/Low
speed) working?
(Perform the output check
in the test mode: 03-203,
205)
Yes
4
No 1. Check if the connectors of the PFU
transport clutches (High speed/Low speed)
are disconnected.
2. Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN27
23LA/23LM/28LM/23HA/28HA: CN16
3. Check if the connector pins are
disconnected and the harnesses are open
circuited.
4. Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
5. Replace the PFU transport clutches (High
speed/Low speed).
6. Replace the MAIN board.
Parts to be replaced Remark
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