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ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 9
2
C411 Fuser unit related ser-
vice call
Thermistor or heater abnormality at power-ON:
Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
roller does not rise in a specified period of time after
power is turned ON.
P. 5 - 6 0
C412 Thermistor/heater abnormality at power-ON: Ther-
mistor abnormality is detected at power-ON or the
fuser roller temperature does not rise within a spec-
ified period of time after power-ON.
P. 5 - 6 0
C443 Heater abnormality after abnormality judgment (not
reaching to intermediate temperature)
P. 5 - 6 1
C445 Heater abnormality after abnormality judgment
(pre-running end temperature abnormality)
P. 5 - 6 1
C446 Heater abnormality after abnormality judgment
(pre-running end temperature abnormality)
P. 5 - 6 1
C447 Heater abnormality after abnormality judgment
(temperature abnormality at ready status)
P. 5 - 6 1
C449 Heater abnormality after abnormality judgment
(overheating)
P. 5 - 6 1
C471 IH power voltage abnormality or IH initial abnormal-
ity
(IH board initial abnormality)
P. 5 - 6 1
C472 IH power voltage abnormality (power supply abnor-
mality)
P. 5 - 6 1
C475 IH power voltage abnormality (power supply abnor-
mality when door is opened)
P. 5 - 6 1
C480 Overheating of IGBT: The temperature of the IGBT
rises abnormally.
P. 5 - 6 1
C490 IH control circuit or IH coil abnormality: Abnormality
is detected in IH control circuit or IH coil is broken/
shorted.
P. 5 - 6 2
C4B0 Fuser unit counter abnormality P. 5-62
C550 Optional communica-
tion related service call
RADF I/F error: Communication error has occurred
between the RADF and the scanner.
P. 5 - 6 3
C570 Communication error between Engine-CPU and
IPC board
P. 5 - 6 3
C580 Communication error between IPC board and fin-
isher
P. 5 - 6 3
C900 Circuit related service
call
Connection error between SYS board and LGC
board
P. 5 - 6 4
C940 Engine-CPU abnormality P. 5-64
C950 LGC board memory abnormality P. 5-64
C960 Connection error between LGC board and DRV
board, ID abnormality
P. 5 - 6 4
C970 Process related ser-
vice call
High-voltage transformer abnormality: Leakage of
the main charger is detected.
P. 5 - 9 0
C9E0 Circuit related service
call
Connection error between SLG board and SYS
board, ID abnormality
P. 5 - 6 5
CA10 Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
P. 5 - 6 6
CA20 H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
P. 5 - 6 6
Error code Classification Contents Troubleshooting
06/08