Trotec Speedy 360 flexx - Creating a Service File

Speedy 360
BA 8032_2.2_EN (05/2016) 88 / 90
www.troteclaser.com
14.3 Response form
In case of any trouble with the machine, please provide the following information and additionally
create a service file (the procedure for creation of a service file is described on the following pages).
Date
Machine Details
Contact Details
Serial Number
First Name
JobControl
®
Version
Last Name
Driver Version
Country
Layout Software
Phone
Firmware Version
Email
Problem Description
Does an error message show up on the PC; if so, which?
What happened before the error occurred? (Thunder & Lightning, Windows-Update, …)
What attempts were made to solve the problem?
Please send the information to your sales representative, your local support or to
techsupport@troteclaser.com.