6.6 Error Messages and Error Codes 195
016-773 The printer's IP address is not configured correctly.
Check the DHCP environment. Or, configure the printer with a fixed IP address.
016-774 Compression is not possible because of insufficient hard disk (option) space.
Delete unneeded data from the hard disk to free up space.
016-781 Could not connect to the SMTP server when transferring a file.
Check the network cable connection.
016-789 Mail processing was terminated because the amount hard disk (option) space required for the
process was exceeded.
Reduce the data size by lowering the resolution or magnification factor, or divide the data into
multiple parts.
016-792 The job history could not be obtained when printing the printer's Meter Report. The job history
does not exist.
016-793 Hard disk (optional) space is low. Delete unneeded data from the hard disk to free up space or
format the hard disk.
016-798 The specified print job cannot be performed because there is a problem with the hard disk
(option).
Contact our Customer Support Center or your dealer.
016-799 The print data includes incorrect parameters. Check the print data and print options and try
printing again.
018-400 The printer's IPsec setting is incorrect.
When the authentication method is set to [Preshared Key], change the password. If it is set to
[Digital Signature], change the IPsec certificate.
018-595 Multiple entries with the same information as the currently used Smart card have been found on
the LDAP server database.
Edit Smart card information so they do not match the user entries in the LDAP server database.
018-596 An error occurred with LDAP server authentication.
Re-try the same operation. If this does not resolve the problem, contact our Customer Support
Center or your dealer.
024-700 The watermark function cannot be used because of a hard disk (option) or memory problem.
Switch the power off and then back on again. If this does not resolve the problem, contact our
Customer Support Center or your dealer.
024-742 The number of prints of a job for which booklet is specified with print options exceeds the number
of booklets that can be printed.
Use print options to divide the job so the number of prints is within the allowable range for booklet
or cancel booklets.
024-746 A function (paper size, paper tray, or duplex printing) has been specified that cannot be used in
combination with the specified paper quality.
Check the print data.
024-747 Print parameter combinations are incorrect. For example: specifying a custom size and specifying
[Auto Paper Select] for [Paper Tray]. Check the print data.
024-775 The number of prints of a job for which booklet is specified with print options exceeds the number
of booklets that can be printed.
Use print options to divide the job so the number of prints is within the allowable range for booklet
or cancel booklets.
027-400 Communication with the printer failed.
If another message is displayed, check its contents. If a panel operation is in progress, exit it. If
remote access is in progress, wait until the access is complete. If this does not resolve the
problem, switch the power off and then back on again. If this does not resolve the problem,
contact our Customer Support Center or your dealer.
027-442 IPv6 IP addresses are duplicated.
Change the printer's IPv6 “Auto Stateless Address 1” or the network device IPv6 address to
eliminate the IP address duplication.
Error Code Cause/Remedy
To Next Page
Loading...
Need help?
General