Xerox WorkCentre 6027 User Manual

Troubleshooting
Xerox
®
WorkCentre
®
6027 Multifunction Printer 189
User Guide
Label and Envelope Misfeeds
Probable Causes Solutions
The label sheet is facing the wrong way in the
tray.
• Load label sheets according to the instructions from the
manufacturer. Load labels face up in either tray.
Envelopes are loaded incorrectly.
• Load No. 10, DL, and Monarch envelopes in the trays with the
print side up, flaps closed, flap-side down, and the short edge
leading into the printer.
• Load C5 envelopes with the print side up, flaps open and facing
away from the printer.
No. 10, DL, and Monarch envelopes are
wrinkling.
To prevent wrinkling on No. 10, DL, C5, or Monarch envelopes, load
them print side up, flaps open and facing away from the printer.
Note: When you load envelopes long-edge feed, ensure that you
specify landscape orientation in the print driver.
Paper Jam Message Stays On
Probable Causes Solutions
Some paper remains jammed in the printer. Recheck the media path and make sure that you have removed all
of the jammed paper.
One of the printer doors is open. Check the doors on the printer. Close any door that is open.
Note: Check for, and remove, torn pieces of paper in the paper path.

Xerox WorkCentre 6027 Specifications

General

Print Technology	Laser
Print Resolution	1200 x 2400 dpi
Maximum Paper Size	8.5 x 14 in
Duplex Printing	Manual
Monthly Duty Cycle	30, 000 pages
Functions	Print, Copy, Scan, Fax
Paper Capacity	150 sheets
Processor Speed	525 MHz
Memory	512 MB
Connectivity	Ethernet, Wi-Fi
Mobile Printing	Apple AirPrint, Google Cloud Print