| Contents | v
Viewing the Wireless Network Information....................................................................................... 51
Disconnecting the Wireless Network Connection............................................................................. 52
Deactivating the Wi-Fi Mode.............................................................................................................52
Optional Accessories with Your Phone...................................................52
Bluetooth Headset............................................................................................................................. 52
USB Headset.....................................................................................................................................52
Wireless Headset.............................................................................................................................. 53
USB Speakerphone CP900 / CP700................................................................................................ 53
Hybrid Mode Settings................................................................................53
Hybrid Mode...................................................................................................................................... 53
Enabling the Quick Ball.......................................................................................................... 54
Switching to Survivability App................................................................................................ 54
Switching to Teams App.........................................................................................................54
Survivability App Screens.......................................................................................................54
Call Features of Survivability App.......................................................................................... 54
Sending Multicast Paging..................................................................................................................55
Setting a Paging Key..............................................................................................................56
Sending a Paging by a Paging Key....................................................................................... 56
Setting a Paging List Key.......................................................................................................57
Setting a Paging Group..........................................................................................................58
Editing a Paging Group.......................................................................................................... 58
Sending a Paging by a Paging List Key.................................................................................58
Deleting a Paging Group........................................................................................................59
Receiving Multicast Paging............................................................................................................... 59
Getting More Information About Microsoft Teams................................. 59
Viewing More Information About Microsoft Teams............................................................................60
Company Portal................................................................................................................................. 60
Entering Microsoft Teams Help Center............................................................................................. 60
Sending Feedback.............................................................................................................................60
Maintaining Teams Devices......................................................................61
Rebooting Your Device......................................................................................................................61
Viewing Device Status.......................................................................................................................61
Resetting Your Device....................................................................................................................... 61
Troubleshooting......................................................................................... 62
Why is the screen blank?..................................................................................................................62
Why does the device display “Network unavailable”?.......................................................................62
Why does the device display time and date incorrectly?..................................................................62
How can I obtain the MAC address of a device when the device is not powered on?...................... 62
Why can't I receive calls?................................................................................................................. 62
Why doesn't my handset work?........................................................................................................ 63
Checking the IP Address of Device.................................................................................................. 63