User Guide for the VC800 Video Conferencing System
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- Tap on the CPE90 wired expansion mic to mute the call.
- Log into the web user interface, check the Mute checkbox.
If video conferencing system is muted, the icon will appear on the local video.
Network Quality Tip
During a call, if the packet loss that you receive is more than 5%, the device display will prompt"
high packet loss rate”.
This tip disappears after 3 seconds. Please check your network, and make sure your network
meets the requirements.
Call Statistics
If voice quality is poor during a call, you can enter the Call Statistics screen to view the current
status of the call to find out why.
Codec, bandwidth, total packet lost and other parameters about presentation are included in
the call statistics. For example, when a delay occurs or the video has a ‘mosaic’ look, you can
view the total packet loss to check whether the packet has been lost.
Call statistics is configurable via the remote control, CP960 conference phone or web user
interface.
To view call statistics via the remote control:
1. Press or to open Talk Menu.
2. Press or to scroll to Call Statistics and then press .
3. Press or to view call statistics for every participant.
4. Press to return.
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