Yealink VC800 - Page 207

Troubleshooting
191
The display device prompts “Reboot the system?”.
8. Select OK, and then press .
You can reboot the system via web user interface at the path Setting->Upgrade->Reboot.
How to export PCAP trace?
We may need you to provide a PCAP trace to help analyze your problem. Exporting PCAP trace
is configurable via web user interface and remote control.
To capture packets via web user interface:
1.
Click on
Setting
->
Configuration
.
2.
Enter the desired value in the
Packet Capture Count
field.
3.
Enter the desired value in the
Packet Capture Clip Bytes
field.
4.
Select the desired value from the pull-down list of
Pcap Filter Type
.
If
Custom
is selected, enter the desired packet filter string in the
Packet Filter String
field.
5.
Click
Start
to start capturing signal traffic.
6.
Reproduce the issue to get stack traces.
7.
Click
Stop
to stop capturing.