About This Guide
14
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.Remove
the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
If the manufacturing label is worn or missing, use an NFC enabled device to read the NFC tag under the
battery compartment. You can download the NFC Reader application for free from the Google Play store.
Figure 1 Manufacturing Label Location
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
Manufacturing Label
NFC Symbol
NFC Tag (Under the battery Compartment.)