Table of Contents
9
Verify System Update Installation ....................................................................... 158
Performing an Enterprise Reset .................................................................................. 158
Downloading the Enterprise Reset Package ....................................................... 158
Using microSD Card ............................................................................................ 158
Using ADB ........................................................................................................... 159
Performing a Factory Reset ........................................................................................ 160
Downloading the Factory Reset Package ........................................................... 160
Using microSD Card ............................................................................................ 160
Using ADB ........................................................................................................... 160
Storage .......................................................................................................................161
Random Access Memory .................................................................................... 161
Internal Storage ................................................................................................... 162
External Storage .................................................................................................. 163
Formatting a microSD Card or USB Drive as Portable Storage .......................... 164
Formatting a microSD Card as Internal Memory .......................................... 165
Enterprise Folder ................................................................................................. 167
App Management ........................................................................................................ 167
Viewing App Details ............................................................................................ 168
Maintenance and Troubleshooting ......................................................................... 170
Introduction ................................................................................................................. 170
Maintaining the Device ................................................................................................ 170
Battery Safety Guidelines ........................................................................................... 170
Cleaning Instructions .................................................................................................. 171
Approved Cleanser Active Ingredients ................................................................ 171
Harmful Ingredients ............................................................................................. 171
Device Cleaning Instructions ............................................................................... 172
Special Cleaning Notes ....................................................................................... 172
Cleaning Materials Required ............................................................................... 172
Cleaning Frequency ............................................................................................ 172
Cleaning the Device ............................................................................................ 172
Housing ......................................................................................................... 172
Display .......................................................................................................... 172
Exit Window .................................................................................................. 173
Cleaning Battery Connectors .............................................................................. 173
Cleaning Cradle Connectors ............................................................................... 173
Troubleshooting .......................................................................................................... 174
MC93XX .............................................................................................................. 174
1-Slot USB Charge Cradle .................................................................................. 176
4-Slot Charge Only Cradle .................................................................................. 177
4-Slot Spare Battery Charger Troubleshooting ................................................... 178