Diagnostics and Troubleshooting
Printer Diagnostic Tests—Sensor Profile
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P1095460-001   ZT510 User Guide 6/28/17
Sensor Profile
Use the sensor profile image (which will extend across several actual labels or tags) to 
troubleshoot the following situations:
• The printer experiences difficulty in determining gaps (web) between labels.
• The printer incorrectly identifies preprinted areas on a label as gaps (web).
• The printer cannot detect ribbon.
With the printer in the Ready state, print a sensor profile in one of these ways:
Compare your results to the examples shown in this section. If the sensitivity of the sensors 
must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors 
on page 179).
Using the buttons on 
the control panel
a. Turn off (O) the printer.
b. Press and hold FEED + CANCEL while turning on (I) the 
printer.
c. Hold FEED + CANCEL until the first control panel light 
turns off.
Using ZPL a. Send the ~JG command to the printer. See the Zebra 
Programming Guide for more information about this 
command.
Using the control panel 
display
a. Navigate to the following item under the SENSORS menu.
b. Press RIGHT SELECT to select PRINT.