68
C
HAPTER
4: C
OMMAND
R
EFERENCE
Packet Trace requires an IP address. Use the Internet
Firewall’s DNS Name Lookup tool to find the IP address of a
host.
1
Enter the IP address of the remote host in the
Trace on IP
address
box, and click
Start
.
2
Initiate an IP session with the remote host using an IP client,
such as Web, FTP, or Telnet.
Use the IP address in the
Trace on IP address
box, not a host
name, such as
www.3Com.com.
3
Click
Refresh
to display the packet trace information.
4
Click
Stop
to terminate the packet trace, and
Reset
to clear
the results.
Technical Support Report
The
Tech Support Report
generates a detailed report of the
Internet Firewall’s configuration and status, and saves it to
the local hard disk. You can then e-mail this file to Technical
Support to help assist with a problem.
Select
Tech Support Report
from the
Choose a diagnostic
tool
menu. A window similar to that in Figure 27
is
displayed.
To Next Page
Loading...