Abbott FreeStyle Precision Pro - Troubleshooting Out-of-Range Control Test Results

11-2
Questions? Refer to Page 11-22 For Technical Support Instructions.
Reasons Ketone Results May Be Higher Than Expected:
• Haematocrit is lower than the acceptable limit for the test strips, as indicated on test strip package insert.
• Serum or plasma samples were used instead of whole blood.
Reasons Ketone Results May Be Lower Than Expected:
• Haematocrit is higher than the acceptable limit for the test strips, as indicated on test strip package insert.
• Water or alcohol remaining on the puncture site.
If test results appear higher or lower than expected for reasons not described above, please repeat the test using a new test strip.
If the results still appear higher or lower than expected, contact your local Abbott Diabetes Care Inc. oce or distributor.
Troubleshooting Out-of-Range Control Test Results
Repeat the test for that control solution and make sure that the operator meets the conditions in this checklist:
• Eliminate any air bubbles in the control bottle’s tip.
• Wipe the control solution nozzle with a clean gauze or tissue before and after each test. Liquid left on the tip from previous
tests may have a glucose or ketone concentration higher than expected.
• Calibrate the meter using the barcode for the test strip used.
• Scan or enter the correct 5-digit lot number for the control solutions.
• Confirm that control solutions and test strips have been stored within the ranges specified on their respective cartons and
package inserts.
• Check that the temperature conditions in the room where the tests are being performed are within the acceptable
operating range as specified in the test strip package insert.
Chapter 11: Troubleshooting