Abbott FreeStyle Precision Pro - Troubleshooting Wireless (if enabled); Troubleshooting Barcode Scanning

11-4
Questions? Refer to Page 11-22 For Technical Support Instructions.
• Check CVC bottle for open bottle expiry date.
• Use a new test strip for each test.
• Use only FreeStyle Precision Pro compatible test strips.
• Confirm that the CVC solution tested (level 1 - 5) matches the level requested on the display.
If test results are out-of-range despite meeting the above criteria, please repeat the test using a new CVC kit and/or test strips. If
the results are still out-of-range, contact your local Abbott Diabetes Care Inc. oce or distributor.
Troubleshooting Wireless (if enabled)
You may verify wireless signal strength through the meter’s wireless menu. Turn your meter o then on again if you experience
any of the following:
• Your meter screen does not display the Wireless Enabled icon.
• Your meter screen does not display the Wireless Transmission icon, or the Wireless Hardware Error icon is displayed.
• Data is not correctly uploaded to the data management system.
If the problem persists, contact your system administrator to verify proper congurations. Specications for the wireless function
are described in the Wireless Set-Up Utility CD (optional).
Troubleshooting Barcode Scanning
If you are using an Abbott isolation bag, it must be pulled taut over the meter’s barcode scan window for proper scanning.
Chapter 11: Troubleshooting