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Chapter 7: Troubleshooting
PlateLoc User Guide
Related topics
The seal cycle does
not start and an error
message is displayed
The cause of the error is described
on the touch screen.
See “Error messages” on page 90 for
possible solutions.
The seal does not
apply to the plate as
well as it used to.
Excess seal material is stuck to the
heated metal plate (hot plate)
inside the sealing chamber.
Clean the hot plate. For cleaning
instructions, see “Cleaning the hot
plate” on page 84.
The plate is stuck to the
heated metal plate
(hot plate) inside the
sealing chamber or
tends to fall onto the
stage after the seal
cycle.
Excess seal material is stuck to the
heated metal plate (hot plate)
inside the sealing chamber.
Clean the hot plate. For cleaning
instructions, see “Cleaning the hot
plate” on page 84.
The seal cannot be
pulled out from the slot
on the back of the
PlateLoc.
The seal is stuck inside the PlateLoc. 1. Turn off the air and power cycle
the PlateLoc.
2. On the back of the PlateLoc, push
down the red button to open the
seal gripper inside the device.
3. Pull the seal out of the seal-entry
slot.
4. Cut off tattered or folded edges.
5. Re-insert the seal. See “Loading
and unloading a roll of seal” on
page 53 for instructions.
If you are unable to pull the seal out,
contact Velocity11 Technical Support.
Oil is present in the
sealing chamber.
The compressed air is not from an
oil-free compressor and oil has
leaked into the PlateLoc.
Call Velocity11 Technical Support.
Problem Cause Solution
For more information about... See...
Maintaining the PlateLoc “Routine maintenance” on page 83
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