Chapter 7: Troubleshooting
PlateLoc User Guide
90
Error messages
About this topic This topic lists possible error messages that are displayed on the touch
screen, the causes of the errors, and ways to resolve the errors. If you are
still experiencing problems with the PlateLoc after trying the solutions,
contact Velocity11 Technical Support.
Error message Cause Solution
Actuator Time Out A sensor or the actuator failed. Make sure the seal material is properly
loaded. Seal a spare plate to make
sure the PlateLoc is working properly
before continuing.
If the error recurs, contact Velocity11
Technical Support.
The air pressure inside the PlateLoc
has dropped below 80 psi.
❑ Make sure the air pressure at the
source (house, cylinder, or
pump) is 0.62–0.69
MPa (90–
100
psi). See “Meeting Lab
requirements” on page 23 for
other requirements.
❑ Check the air connection for
leaks.
❑ In the Gas-Purging PlateLoc,
check that the argon is not
connected to the AIR IN fitting.
If the error recurs, contact Velocity11
Technical Support.
Cutter Not Down The seal-cutting blade inside the
device is out of alignment.
Contact Velocity11 Technical Support.
Cycle Stopped
Manually
The operator pressed STOP to
terminate the seal cycle in progress.
Remove the plate, make sure the seal
is loaded properly, and seal a spare
plate to make sure the PlateLoc is still
working properly. Continue to seal
plates.
Door Close The door was unable to close after
you start the seal cycle or run.
Check for obstacles (for example,
under the door hinge) that are
preventing the door from closing.
The door was opened while the seal
cycle was in progress.
Remove the plate and restart the seal
cycle.
The door sensor is broken. Contact Velocity11 Technical Support.
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