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Chapter 7: Troubleshooting
PlateLoc User Guide
Gripper Plate Vacuum The gripper inside the PlateLoc was
unable to hold the seal material,
and the seal material might be
jammed.
1. Turn off the air and power cycle
the PlateLoc.
2. On the back of the PlateLoc, push
down the red button to open the
seal gripper inside the device.
3. Pull the seal out of the seal-entry
slot.
4. Cut off tattered or folded edges.
5. Re-insert the seal. See “Loading
and unloading a roll of seal” on
page 53 for instructions.
If you are unable to pull the seal out,
contact Velocity11 Technical Support.
Hot Plate Vacuum The hot plate vacuum was unable to
hold the seal material. Small pieces
of seal material might have fallen to
the bottom of the sealing chamber.
❑ Turn off the PlateLoc. Wait for the
PlateLoc to cool down to room
temperature. Open the door and
check for seal material at the
bottom of the sealing chamber.
❑ Seal a spare plate. If the same
error message is displayed, reload
the seal. See “Loading and
unloading a roll of seal” on
page 53.
If the error recurs, contact Velocity11
Technical Support.
Excess seal material is stuck to the
heated metal plate (hot plate)
inside the sealing chamber.
Clean the hot plate. For cleaning
instructions, see “Cleaning the hot
plate” on page 84.
Insufficient Air
Pressure
The air pressure inside the PlateLoc
is below 80 psi.
❑ Make sure the air pressure at the
source (house, cylinder, or
pump) is 0.62–0.69
MPa (90–
100
psi). See “Meeting Lab
requirements” on page 23 for
other requirements.
❑ If the air pressure at the source is
sufficient, but the air pressure
inside the PlateLoc is still too low
(as shown on the touch screen),
check the air connection for
leaks.
❑ In the Gas-Purging PlateLocs,
check that the argon is not
connected to the AIR IN fitting.
❑ If the air pressure and
connections are correct, but the
air pressure inside the PlateLoc is
still too low, contact Velocity11
Technical Support.
Error message Cause Solution
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