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Error 1: Wired thermostat-Main control board communication error
This incident blocks the control of the zone. Check this error is not common to all thermostats. If so, verify the proper operation
of the main board. To solve this incident check:
Main control board status: Correctly powered.
Main control board status: Airzone connection bus LEDs are operating properly.
Connection: Verify the polarity of the main control board and thermostat connectors.
Wiring: Check that the voltage between the poles (A/ -) and (B/ -) is correct (1.8 Vdc).
Restart the zone and re-associate it with the system:
- Blueface thermostats: Press on Reset to restart the device. If the error persists, press and hold on and reset the
thermostat. Configure the system.
- Think thermostats: To do this, press and hold on and restart the start-up configuration process.
Restart system: If the system is restarted, this error may be displayed in the thermostats at the beginning of the process. This
message should disappear after around 30 seconds.
Error 1: Wireless thermostat-Main control board communication error
This incident blocks the control of the zone. Check this error is not common to all thermostats. If so, verify the proper operation
of the main board. To solve this incident check:
1. Thermostat status: Check the signal range of the thermostat with the main board through the Information parameter
(see section Advanced settings, system settings) or approach the thermostat to the main control board, if the
thermostat recovers the communication, it is necessary to relocate it as it was out of range.
2. Main control board status: Correctly powered.
3. Main control board status: Proper operation of the LED of wireless communication.
4. Restart the zone and re-associate it with the system. To do this, press and hold on and restart the start-
up configuration process. Note that, if you need to associate wireless devices, the wireless association module must
be previously open (from SW1 button or from any thermostat, pressing Wireless module inside Advanced Settings, zone
settings.
5. Restart system: If the system is restarted, this error may be displayed in the thermostats at the beginning of the process.
This message should disappear after around 30 seconds.
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