Troubleshooting
DualWave Arthroscopy Pump User’s Guide
DFU-0212 Rev. 1 Page 44 of 54
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Troubleshooting
Refer to Table 16 for device troubleshooting if problems occur after cleaning,
transporting, or changing operating staff.
Table 16 Troubleshooting: Faults, their Causes, and Solutions
** Critical Failure **
1. Return to Arthrex for repair.
** Door Open **
2. Roller housing is not secured – ensure the locking lever is properly secured.
3. If the failure persists, return to Arthrex for repair.
** Overpressure **
1. Increase or open the outflow.
2. Manipulate the joint to a stress-free position.
3. If the failure persists, return to Arthrex for repair.
** Pressure Fault **
1. Ensure adequate fluid supply.
2. Decrease the outflow.
3. Check the tubing for damage or pinches, kinks, or blockages.
4. Check the tubing for the proper connections.
5. Replace the tubing.
6. If the failure persists, return to Arthrex for repair.
** Tubing Out **
1. If the tubing sensor indicator’s LED is red, the tubing is not properly
connected.
2. Ensure the tubing sensor coupler [2] is open, not seated.
3. Ensure that the tubing pressure line connector [e] is seated completely.
4. Change the tubing.
5. If the failure persists, return to Arthrex for repair.
Console fails Self
Diagnostic Test
1. Ensure no tubing is connected to the pump during the power on sequence.
2. If the failure persists, return to Arthrex for repair.
Console will not power
up
1. Check the AC mains power cord.
2. Try an alternate power outlet.
3. Check the AC mains fuses.
4. If the failure persists, return to Arthrex for repair.
Does not pump when
activated
1. Check for error messages.
2. Open all tubing clamps and shut-off valves.
3. Ensure the actual pressure is below the target pressure.
4. Check the tubing for pinches, kinks, or blockages.
5. If the failure persists, return to Arthrex for repair.
Inadequate distention,
liquid bloody or cloudy
1. Increase the pressure.
2. Activate Lavage mode.
3. Reduce the outflow.
4. Use high-flow cannulas.
5. If the failure persists, return to Arthrex for repair.
No (or inadequate) flow
1. Check for error messages.
2. Check that all tubing clamps are open.
3. Check the settings for flow and pressure.
4. Check the tubing for pinches, kinks, or blockages.
5. Check that the tubing seats correctly over the rollers.
6. Verify use of high-flow cannulas.
7. If the failure persists, return to Arthrex for repair.