Maintenance
CONFIGURATION MANUAL
Ascom d83 DECT Handset
Factory Reset using WinPDM/Device Manager
1. In WinPDM/Device Manager, click the Devices tab and mark the handset to be factory reset. Note that
the handset must be online.
2. In the Device menu, select Factory reset. Alternatively, right-click the handset and select Factory reset.
3. A Reset devices dialogue appears, click Yes. The handset restarts.
Factory Reset using Handset
A handset can be factory reset from the Admin menu:
1. To activate the Admin Menu, enter the Call time screen and press > * < < * <.
2. Select Factory Reset.
3. A Reset portable? dialogue appears, press Yes. The handset is restarted.
4.4 Replacement Procedure Choice Guide
Depending on situation, different replacement procedures can be chosen; replacement via WinPDM/Device
Manager, Parameter Migration or Easy Replacement. Use the following list as a guide to choose which
procedure to use.
• If a handset needs to be replaced due to a broken display for example, refer to the User Manual, Ascom
d83 DECT Handset, TD 93434EN.
• If the electrical connection is damaged, the Easy Replacement procedure may not work. Depending on
fault, a replacement might work via WinPDM/Device Manager, see 4.5 Replacement of Handset with the
Device Manager, page 10 or 4.6 Handset Replacement with WinPDM, page 11.
• If two handsets and their settings are to be switched between two users, follow 4.5 Replacement of
Handset with the Device Manager, page 10 or 4.6 Handset Replacement with WinPDM, page 11.
• If old d81 DECT handsets need to be replaced with new d83 DECT handsets, follow 4.7 Parameter
Migration, page 12.
4.5 Replacement of Handset with the Device Manager
Both the old handset and the new handset must be of the same device type. The same extension number is
assigned to the new handset.
Make sure that the old handset is saved in the Device Manager. Start the Device Manager and navigate to
the Numbers tab. There shall be a tick in the Saved column for the old handset.
If the handset is not saved, insert it into a desktop charger or rack charger connected to Device Manager
and perform a save.
If the old handset settings cannot be saved, stop this replacement procedure. Instead unsubscribe the old
handset from the PBX, register the new handset and follow the instructions for installing a handset, see 3.2
Installing a New Handset, page 7.
When the handset is saved, unsubscribe the old handset from the PBX.
The following steps are described in two different scenarios, check which one suits the best before
proceeding.
4.5.1 Data Included in a Replacement Transfer
The following data is replaced during a replacement with Device Manager:
10
TD 93426EN / 28 January 2022 / Ver. C
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