TD 92599EN
1 September 2011/ Ver. B
User Manual
Ascom i62 VoWiFi Handset
69
15 Troubleshooting
This section contains information on how to solve common operational problems and
warnings.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact your system administrator.
If others have similar problems, there may be a system error.
Operational Problems
Error or Warning Messages
Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN.
Fault Probable cause Action or comment
No display The battery level is low or the
VoWiFi Handset is defective.
Charge the battery or contact
system administrator.
No ringing The sound off icon is on, or the
ringer volume is set to silent, or
the VoWiFi Handset is defective.
Long press the Sound off key
or Mute button, or increase the
volume, or contact system
administrator.
No change in time &
date setting
PBX dependent. Changes in the VoWiFi Handset
appear after a maximum of 24
hours after a change in the
system or by turning the
VoWiFi Handset off and on
again.