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Avaya RADVISION Scopia XT5000 - Resolving XT Remote Control Unit Problems; Restoring Default User Settings; About this Task

Avaya RADVISION Scopia XT5000
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Figure 65: Setting network preferences
2. Set the Use IPv6 field to Yes.
3. From the web interface only, select Save.
Resolving XT Remote Control Unit Problems
Problem
The XT Remote Control Unit does not function.
Solution
Replace the battery, as described in Installing the Batteries of the XT Remote Control Unit on
page 26. When the XT Remote Control Unit's battery power is low, an icon appears in the
system menus letting you know that you should replace the battery:
Half-charged Battery
Low Battery
Solution
If the battery power is not low, configure the XT Remote Control Unit code on the XT Codec
Unit to the same number that it is set on the XT Remote Control Unit, as described in Pairing
an XT Remote Control Unit with a XT Codec Unit on page 43).
Solution
If you still experience problems, reconfigure the XT Remote Control Unit code to be a
number between 01-04, inclusive.
Restoring Default User Settings
About this task
This procedure explains how to restore the default settings if necessary. You can do this from the
endpoint itself only.
Installation Guide for Scopia XT5000 Server for IP Office Version 3.2 Troubleshooting the Scopia XT Server for IP Office | 106

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