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Bend-Tech Dragon mAchines User Manual
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Dr
a
gon T
r
oubleshooting Guide
Revision 002 | English
©2021 Bend-T
ech LLC
Dragon CAM v1.0
Dra
gon mA
chines
2
Table of Contents
Default Chapter
4
Table of Contents
4
Contents
5
Limited Warranty
8
Customer Satisfaction Commitment
9
Customer Service
9
Alerts
10
Glossary
12
Machine Capabilities
14
Troubleshooting
15
How to Send a Support Session
15
Gate Troubleshooting
16
Dragon Gate Troubleshooting
16
Eccentric Bearing on the Gate Is Sticking
16
Gate Is Binding
16
Gate Is Loose
16
Gate Is Not Operating Smoothly
17
Play in the Gate
17
Gate Jaws Are Not Operating
17
Smoothly
17
Adjusting the Gate Eccentric Bearing
18
Before Beginning
18
Remove Safety Guards
18
Gate Only)
18
Remove the Drive Gear
19
Gate Only)
19
Remove the Gate
19
Adjust the Eccentric Bearing
19
Re-Install the Gate
20
Position Drive Gear
20
Only)
20
Re-Attach the Safety Guards (Powered Gate Only)
20
Adjusting the C-Axis Backlash
20
Calibrating Coordinated Rotation
21
Open the Wizard
21
Dragon Calibration Wizard
21
Begin Calibration
22
Computer Setup
22
Ready the Trolley
22
Begin Homing Process
22
Toolhead Level
23
Chuck
23
Powered Gate
23
Laser Light & Engraver Troubleshooting
24
Laser Light Troubleshooting
24
Laser Light Does Not Align with the End of the Material
24
Laser Light Failure
24
Engraver Troubleshooting
25
Engraver Is Marking too Heavy or too Light
25
Engraver Is Not Turning on
25
Setting Engraver Air Pressure
25
Engraver Bleeder Valve
25
Torch & Cutting Troubleshooting
26
Cutting and Torch Troubleshooting
26
Copes Are Not the same Rotation
26
Poor Cut Quality or Accuracy
27
Round Holes Are Cutting as
27
Ovals
27
Machine Cuts and then Returns to Previous Action
27
Off Center Holes on Rectangular or Square Material
27
Jagged Cuts
28
Torch Not Firing
28
Torch Is Set too High
28
Torch Is Colliding with the Material
28
Grounding the Torch
29
Support Beam and Rail Alignment
30
Checking the Straightness and Level of the Support Beam
30
Truing the Dragon Support Beam
31
Rail Splices
31
Material Support Lift Troubleshooting
32
Material Support Lift Is Colliding with
32
The Rail
32
Material Support Lift Is Not Homing
32
Material Support Lift Is Pausing at the Wrong Time
32
Material Support Lift Is too High
32
Material Support Lift Is Bottoming
32
Out
33
Tech 7X
33
Change the Support Lifter Gap
33
Adjusting Lifter Trigger Pause
33
Material Support Lift Support Retraction Settings
33
Disabling the Material Support
33
Lift
33
Material Support Lift Retraction
33
Adjustment
34
Trolley & Chuck Troubleshooting
35
X-Axis Motor Troubleshooting
35
X-Axis will Not Jog
35
Trolley Is Binding While Jogging at Full Speed
36
X-Axis Motor Is Skipping Steps
36
Adjusting Trolley Eccentric Bearings
36
X-Axis Backlash Adjustment
38
Chuck Troubleshooting
38
Chuck Is Skipping Steps
38
Chuck Is Not Level When in the Load Position
38
Removing and Cleaning Chuck Jaws
39
Removing the Chuck
39
Cleaning the Chuck
40
Y-Axis Backlash Adjustment
40
Control Box Troubleshooting
42
Motor Is Not Responding
42
Machine Is Not Powering on
42
Smooth-Stepper Is Not Connecting to the Computer
42
Axis Is Not Responding or Is Responding Incorrectly
42
No Power to the Control Box
43
Unknown Failure Within the Control
43
Box
43
Control Box Is Outdated
43
Replace the Motor Driver
43
Switch
44
Replacing the Smooth-Stepper
45
Replacing Control Box Fuses
45
Re-Seating the Breakout Board
46
Replacing the Control Box
46
Sensors Troubleshooting
49
Sensor Overview
49
Checking a Sensor
49
Inspecting Sensor Cables
50
Setting a Proximity Sensor
50
A-Axis and Z-Axis Sensors
51
Connections
52
Troubleshooting ESS Connections
52
ESS Failure to Connect
52
Running
53
Ethernet Connections
54
Troubleshooting Mach3
56
Diagnostics in Mach3
56
Mach3 License Data
56
With Mach3
56
Definition
57
Testing Homing Sensors in
57
Mach3
57
Jogging with Mach3
57
Mach3 Troubleshooting
58
Activated
58
Emergency" Box Is Flashing Red and Machine Is Unable to Home
58
Reviewing G-Code in Mach3
58
Prioritizing Mach3 on the Computer
58
Opening Mach3
59
Jogging in Mach3
60
Jogging During Calibration
60
Jogging between Projects
61
Determining Machine Status in
61
Mach3
61
MDI (Alt-2) Tab
62
Input Text Box
62
Diagnostics (Alt-7)
62
External Signals
62
Ports and Pins
63
Limit Switch Is Triggered in Mach3
64
Leaving Mach3 Open
64
Diagnosing an E-Stop in Mach3
65
Calculating Run Time in Mach3
65
Restarting a Job in Mach3 after Torch Failure
66
Editing the Macro
66
Restarting the Job
67
Box Problems
68
Diagnosing a Sensor Issue
68
Checking the Control Box
68
Checking Sensors
68
Codes
69
Ethernet Jack LED Lights
70
Running Warp 9 Utility
71
Mach3 Lost Communications While
71
Operating
71
Other Mach3 Errors
72
Invalid Bootloader Signature
72
Cryptomemory Error
72
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Bend-Tech Dragon mAchines Specifications
General
Brand
Bend-Tech
Model
Dragon mAchines
Category
Industrial Equipment
Language
English
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