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Bend-Tech Dragon mAchines - User Manual

Bend-Tech Dragon mAchines
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Dragon Troubleshooting Guide
Revision 002 | English ©2021 Bend-Tech LLC
Dragon CAM v1.0
Dragon mAchines

Table of Contents

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Bend-Tech Dragon mAchines Specifications

General IconGeneral
Plasma CutterOptional
Minimum Material Length12 inches
Maximum Material Length20 feet
Rotational Accuracy+/- 0.1 degrees
Linear Accuracy±0.005 inches
Control SystemPC Based

Summary

Limited Warranty

Customer Service & Satisfaction

Customer Satisfaction Commitment

Commitment to customer satisfaction and offering the best support for the Dragon machine.

Contact Us

Provides Bend-Tech's operating hours, phone, email, and address for support and sales.

Customer Service

Directs comments, questions, or concerns to Bend-Tech sales and service representatives.

Alerts

Definitions & Examples

Explains the meaning of Danger, Warning, and Caution callouts used in manuals.

Important Alerts

Important

Clarifies or focuses on critical or unique information for an operation.

Notes and Tips

Provides additional helpful information for operating the machine or software.

Glossary

Task Menu

The first menu that opens upon starting the Dragon Software.

Toolhead

The machine component that the tools are attached to.

Trolley

The machine component that includes the Chuck. Travels along the Support Beam.

Machine Capabilities

Troubleshooting

How to Send a Support Session

Steps to set up a support session with a Bend-Tech Service Technician.

Gate Troubleshooting

Dragon Gate Troubleshooting

Troubleshooting specific issues related to the Dragon Gate operation.

Eccentric Bearing needs Adjustment

Procedure to adjust the eccentric bearing on the Gate for proper function.

C-Axis Backlash needs Adjustment

Checking and adjusting the C-Axis for backlash.

Gate is Loose

Troubleshooting a loose gate, focusing on eccentric bearing adjustment.

Gate is Dirty

Cleaning the Gate to resolve smooth operation issues.

Gate Jaws are not Operating Smoothly

Troubleshooting issues with gate jaws not operating smoothly.

Important

Warning about potential gate lead screw retaining clip failure on older machines.

Tools Needed

Lists the tools required for adjusting the gate eccentric bearing.

Before Beginning

Preparation steps before adjusting the gate eccentric bearing.

Remove Safety Guards (Powered Gate Only)

Procedure to remove safety guards on machines with a Powered Gate.

Remove the Drive Gear (Powered Gate Only)

Steps to remove the drive gear from a Powered Gate machine.

Remove the Gate

Procedure to remove the gate assembly from the Dragon machine.

Adjust the Eccentric Bearing

Detailed steps for adjusting the eccentric bearing for proper gate function.

Re-install the Gate

Instructions for reinstalling the gate assembly onto the machine.

Position Drive Gear (Powered Gate Only)

Procedure for positioning the drive gear on a Powered Gate machine.

Re-attach the Safety Guards (Powered Gate Only)

Instructions for re-attaching safety guards on a Powered Gate machine.

Adjusting the C-Axis Backlash

Procedure to adjust the C-Axis backlash on Dragon A400 machines with a Powered Gate.

Mesh the Drive Gear to the Gate Ring Gear

Aligning the drive gear with the gate ring gear for proper operation.

Re-tighten the C-Axis Motor Mount Bolts

Tightening C-axis motor mount bolts after adjustment.

Re-center the Drive Gear

Centering the drive gear for proper meshing with the gate ring gear.

Re-install the Safety Guard

Reinstalling the safety guard after C-axis adjustment.

Calibrating Coordinated Rotation

Calibrating the Chuck and Powered Gate for coordinated rotation.

Begin Calibration

Initiating the calibration process for the Dragon A400.

Computer Setup

Configuring computer placement relative to the machine for calibration.

Ready the Trolley

Positioning the trolley for the calibration process.

Caution

Caution regarding moving the Trolley past the Homing Switch.

Begin Homing Process

Starting the machine's homing process during calibration.

Toolhead Level

Step for toolhead leveling, noted as no longer necessary.

Chuck

Calibrating the Chuck to ensure it is level with the tool head.

Important

Important note regarding the key position when leveling the Chuck.

Powered Gate

Calibrating the Powered Gate to ensure it is level.

Laser Light & Engraver Troubleshooting

Important

Laser Light is a consumable; contact Bend-Tech for replacement if it quits working.

Laser Light does not Align with the End of the Material

Troubleshooting misaligned laser light with material ends.

Laser Light Failure

Troubleshooting laser light failure, potentially due to burnout.

Engraver Troubleshooting

Troubleshooting issues related to the engraver's marking or operation.

Engraver is Marking too Heavy or too Light

Addressing engraver marking issues due to height or air pressure.

Engraver is not Turning On

Troubleshooting the engraver not turning on, checking air supply.

Setting Engraver Air Pressure

Setting the correct air pressure for the engraver and its actuator cylinder.

Torch & Cutting Troubleshooting

Cutting and Torch Troubleshooting

Troubleshooting general cutting and torch related issues.

Copes are Not the Same Rotation

Diagnosing inconsistent cope rotation during cutting.

Y-Axis Backlash Needs Adjusting

Procedure to adjust Y-axis backlash for accurate movement.

Y-Axis Motor or Y-Axis Drive Gear Loose

Checking for looseness in the Y-axis motor or drive gear.

Y-Axis Motor Skipping Steps

Troubleshooting Y-axis motor skipping steps.

Poor Cut Quality or Accuracy

Addressing issues causing poor cut quality or inaccuracy.

Round Holes are Cutting as Ovals

Troubleshooting why round holes are being cut as ovals.

Too much Backlash

Diagnosing and correcting excessive backlash.

Machine Cuts and then Returns to Previous Action

Resolving issues where the machine reverts to a previous action.

Off Center Holes on Rectangular or Square Material

Troubleshooting off-center holes on rectangular or square material.

X-Axis Backlash Needs Correcting

Correcting X-axis backlash for proper machine operation.

Machine is Not Properly Homed

Ensuring the machine is properly homed for correct operation.

Jagged Cuts

Troubleshooting causes of jagged cuts.

Torch Not Firing

Diagnosing issues when the torch is not firing.

Torch is set too High

Troubleshooting issues related to the torch height setting.

Torch is Colliding with the Material

Resolving instances where the torch collides with the material.

Tools Needed

Lists the tools required for grounding the torch.

Remove the Trolley Cover

Steps to remove the trolley cover for grounding the torch.

Remove the Pillow Block Mount Bolt

Removing the pillow block mount bolt for grounding the torch.

Grind the spot Clean of Paint

Cleaning paint from the pillow block bearing surface for grounding.

Fabricate a Grounding Tab

Instructions for fabricating or obtaining a grounding tab.

Checking the Straightness and Level of the Support Beam

Ensuring the support beam is straight and level for accurate operation.

Position the Trolley

Positioning the trolley for checking support beam alignment.

Check Machine Straightness

Methods to check the straightness of the machine's support beam.

Note

Note regarding specific strings used for checking machine straightness.

Check Machine Level

Checking the levelness of the support beam lengthwise and side-to-side.

Truing the Dragon Support Beam

Aligning the machine using swivel levelers if the support beam is not true.

Tip

Recommendation to mount the Dragon to the floor for stability.

Rail Splices

Ensuring proper spacing and fastening of rail splices for trolley movement.

Material Support Lift Troubleshooting

Material Support Lift Troubleshooting

General troubleshooting for the Material Support Lift system.

Material Support Lift is Colliding with the Rail

Resolving collisions between the material support lift and the rail.

Material Support Lift is Not Homing

Troubleshooting the material support lift failing to home correctly.

Material Support Lift is Pausing at the Wrong Time

Diagnosing why the material support lift pauses at incorrect times.

Material Support Lift is too High

Addressing issues where the material support lift is positioned too high.

Material Support Lift is Bottoming Out

Troubleshooting the material support lift bottoming out.

Material Support Lift Settings In Bend-Tech 7 x

Configuring Material Support Lift settings within Bend-Tech 7x software.

Change the Support Lifter Gap

Adjusting the support lifter gap to compensate for material size.

Adjusting Lifter Trigger Pause

Setting the lifter trigger pause to prevent the lifter from hitting the rail.

Disabling the Material Support Lift

Procedure to disable the material support lift in the software.

Material Support Lift Retraction Adjustment

Adjusting the retraction time of the material support lift.

Open the Lifter Case

Opening the material support lift enclosure.

Locate the Air Cylinder

Locating the air cylinder for the material support lift.

Adjust the Needle Valves

Adjusting needle valves to control lift retraction and actuation speed.

Trolley & Chuck Troubleshooting

X-Axis Motor Troubleshooting

Troubleshooting issues with the X-axis motor.

X-Axis Will Not Jog

Resolving the X-axis motor not responding to jog commands.

Bad Motor Cable

Checking and troubleshooting the X-axis motor cable.

Poor Ethernet Connection

Diagnosing issues with a poor Ethernet connection.

Trolley is Binding while Jogging at Full Speed

Troubleshooting trolley binding during full speed jogging.

Trolley Eccentric Bearings need Adjustment

Adjusting trolley eccentric bearings to resolve binding or rocking.

X-Axis Motor is Skipping Steps

Resolving X-axis motor skipping steps due to loose set screws.

Adjusting Trolley Eccentric Bearings

Detailed steps for adjusting the trolley eccentric bearings.

Important

Note on eccentric bearing location for older belt driven Dragon machines.

Loosen the Front Eccentric Bearing

Steps to loosen the front eccentric bearing mount nut.

Note

Guidance on adjusting eccentric bearings when they are closest to the rail.

Loosen the Rear Eccentric Bearing

Steps to loosen the rear eccentric bearing mount nut.

Re-tighten the Bearing Mount Nuts

Retightening bearing mount nuts after adjustment for optimal trolley operation.

X-Axis Backlash Adjustment

Procedure to adjust X-axis backlash to eliminate front to back play.

Loosen the Locking Nut

Loosening the locking nut on the X-axis backlash adjustment bolt.

Adjust the Tension Nut

Tightening the tension nut to remove play in the trolley.

Re-tighten the Locking Nut

Securing the tension nut by retightening the locking nut.

Chuck Troubleshooting

Troubleshooting issues with the chuck.

Chuck is Skipping Steps

Resolving chuck skipping steps, checking breakout board and motor.

Chuck is not level when in the Load Position

Troubleshooting chuck leveling issues in the load position.

Removing and Cleaning Chuck Jaws

Procedure for removing and cleaning the chuck jaws.

Removing The Chuck

Steps to remove the chuck from the chuck shaft.

Cleaning The Chuck

Instructions for cleaning the inner mechanism of the chuck.

Lubricate the Chuck

Lubricating the chuck after cleaning.

Re-install the Chuck Jaws

Reinstalling the chuck jaws in their correct positions.

Re-install the Chuck

Reinstalling the chuck onto the chuck shaft.

Y-Axis Backlash Adjustment

Adjusting Y-axis backlash for smooth rotational movement.

Tighten the Bolt Securing the Y-Axis Motor

Tightening bolts to secure the Y-axis motor.

Control Box Troubleshooting

Important

Warning against servicing or modifying the Control Box without contacting support.

Motor is not Responding

Troubleshooting motor non-responsiveness due to motor driver failure.

Machine is not Powering On

Diagnosing why the machine is not powering on, checking power switch.

Smooth-stepper is not Connecting to the Computer

Troubleshooting smooth-stepper connectivity issues with the computer.

Axis is not Responding or is Responding Incorrectly

Resolving axis non-responsiveness due to a unseated breakout board.

No Power to the Control Box

Troubleshooting power loss to the control box, checking fuses.

Unknown Failure within the Control Box

Diagnosing unknown failures in the control box.

Control Box is Outdated

Addressing issues when control box components are obsolete or outdated.

Replace the Motor Driver

Step-by-step guide to replacing a motor driver.

Copy the Dip Switch Settings

Copying dip switch settings from the old motor driver to the new one.

Install the New Motor Driver

Procedure for installing the new motor driver.

Re-install the Breakout Board

Reinstalling the breakout board after motor driver replacement.

Replacing the Control Box Power Switch

Procedure for replacing the control box power switch.

Disconnect the Power Switch

Disconnecting wires from the control box power switch.

Remove the Old Power Switch

Removing the old power switch from its location.

Snap the New Switch into Position

Installing the new power switch into its position.

Attached the wires to the New Switch

Attaching wires to the new power switch in the correct locations.

Replacing the Smooth-stepper

Procedure for replacing the smooth-stepper component.

Replacing Control Box Fuses

Instructions for replacing main power and power button fuses.

Disconnect the Ribbon Cables

Disconnecting ribbon cables from the smooth-stepper.

Remove the Smooth-stepper

Removing the smooth-stepper from the control box door.

Install the new Smooth-stepper

Installing the new smooth-stepper component.

Re-seating the Breakout Board

Ensuring the breakout board is properly seated on the motor drivers.

Replacing the Control Box

Procedure to replace the entire control box unit.

Breakout Board

Locating and disconnecting the breakout board for control box replacement.

Control Box Mounting Bolts

Managing control box mounting bolts during replacement.

Mount New Control Box

Steps for mounting a new control box.

Note

Note about the separate Powered Gate Driver Box.

Reinstall the Break Out Board

Reinstalling the breakout board into the new control box.

Place the Powered Gate Driver Box

Placement of the powered gate driver box on the main control box.

Control Box Connections

Transferring cable and wiring connections to the new control box.

Sensors Troubleshooting

Sensor Overview

Overview of proximity sensors used for machine positioning.

Checking a Sensor

Procedure to check sensor operation using calibration.

Inspecting Sensor Cables

Steps for inspecting and testing sensor cables.

Setting a Proximity Sensor

Procedure for setting the gap on a proximity sensor.

A-Axis and Z-Axis sensors

Information on changing A-Axis and Z-Axis sensors.

Connections

Troubleshooting ESS Connections

Troubleshooting issues with ESS (Ethernet Smooth Stepper) connections.

ESS Failure to Connect

Resolving ESS connection failures, checking power, fuses, and cables.

Electrical Interference

Minimizing electrical interference affecting Ethernet cable connections.

High CPU Usage

Ensuring no other programs are running to avoid high CPU usage.

Connection Lost While Machine is Running

Troubleshooting loss of connection while the machine is operating.

Ethernet Cable Connection Incorrect

Ensuring correct direct Ethernet cable connection to the control box.

Note

Note on using a USB to Ethernet adapter for internet access.

Important

Important warning against connecting the control box via USB adapter or router.

Mach3 Troubleshooting

Diagnostics in Mach3

Using Mach3 diagnostics to troubleshoot machine issues.

Mach3 License Data

Location of Mach3 license data used for Bend-Tech support.

Coordinating Dragon Designations With Mach3

Aligning the Dragon homing system with Mach3 software.

Dragon Axis vs. Mach3 Definition

Table defining Dragon Axis designations and their Mach3 equivalents.

Testing Homing Sensors in Mach3

Using Mach3 diagnostics to test homing sensors and cables.

Jogging With Mach3

Using Mach3 to jog the machine, including keyboard shortcuts.

Mach3 Troubleshooting

Troubleshooting specific Mach3 error conditions.

Reviewing G-Code in Mach3

Reviewing G-Code in Mach3 to diagnose project stop points or errors.

Prioritizing Mach3 on the Computer

Steps to optimize computer performance by prioritizing Mach3.

Opening Mach3

Correct order of operations for powering up the Dragon machine and software.

Dragon Power Up Order of Operations

Sequence for powering up the Dragon machine and its associated software.

Jogging in Mach3

Accessing and using jog controls within Mach3.

Note

Note that the 'A' axis is labeled '4' in the Mach3 jog controls interface.

Jogging During Calibration

Using Mach3 to jog the machine during the calibration process.

Jogging Between Projects

Using Mach3 to jog the machine between projects when Dragon software restricts it.

Determining Machine Status in Mach3

Reading status messages in Mach3 to determine machine state or errors.

MDI (Alt-2) Tab

Using the MDI tab to input M codes for machine operations.

Input Text Box

Using the input text box to enter M codes for specific operations.

Diagnostics (Alt-7)

Accessing diagnostic information in Mach3.

External Signals

Interpreting input signals in Mach3 to diagnose machine disabling issues.

Ports and Pins

Configuring ports and pins in Mach3 for axis and E-stops.

Enabled vs. Disabled

Understanding enabled/disabled status of limit switches in Mach3.

Limit Switch is Triggered in Mach3

Diagnosing and resolving issues with triggered limit switches in Mach3.

Leaving Mach3 Open

Troubleshooting problems caused by leaving Mach3 open during shutdown.

Diagnosing an E-Stop in Mach3

Diagnosing E-stop issues in Mach3 by checking status and buttons.

Important

Important check of the control box when the machine is disabled.

Calculating Run Time in Mach3

Calculating estimated program run time within Mach3.

Restarting a Job in Mach3 after Torch Failure

Restarting a job after torch failure, focusing on macro editing.

Important

Conditions under which restarting a job after torch failure is possible.

Editing the Macro

Steps to edit the M3000 macro for restarting jobs.

Restarting the Job

Procedure to restart a job from where it left off after torch initialization issues.

Diagnosing Sensor, Cable, and Control Box Problems

Diagnosing issues with sensors, cables, or control boxes using Mach3.

Diagnosing a Sensor Issue

Using Mach3 to diagnose sensor issues by monitoring input signals.

Checking the Control Box

Checking the control box for issues by swapping sensor cables.

Important

Important note about swapping sensor cables without powering down.

Checking Sensors

Checking sensors by swapping cables between input ports.

Reading ESS LED Status Codes

Interpreting ESS board LED status lights for connection diagnostics.

Ethernet Jack LED Lights

Understanding the meaning of Ethernet jack LED lights for troubleshooting.

Running Warp 9 Utility

Running the Warp 9 utility for ESS board configuration.

Note

Note that the Warp 9 utility process does not always work as expected.

Mach3 Lost Communications while Operating

Troubleshooting Mach3 communication loss during operation.

Note

Note that Mach3 open on shutdown can cause similar messages.

Other Mach3 Errors

Troubleshooting other miscellaneous Mach3 errors.

Invalid Bootloader Signature

Resolving 'Invalid Bootloader Signature' error in Mach3.

CryptoMemory Error

Troubleshooting 'CryptoMemory Error' indicating ESS board malfunction.

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