2-92
Confidential
4.11 Troubleshooting for Document Feeding Problems
4.11.1 Multiple sheets of document are fed
4.11.2 Document becomes wrinkled
4.11.3 Document size is not detected correctly
<User Check>
- Check that paper used for the document is not thinner than the standard.
Step Cause Remedy
1
Abrasion of the ADF separation
pad.
Replace the ADF separation pad.
<User Check>
- Check that the document guide is adjusted to suit the document size.
- Check that the document is not curled.
Step Cause Remedy
1
Abrasion of the document separate
roller
Replace the document separate roller
ASSY.
2 Abrasion of the feed rollers Replace the ADF unit.
<User Check>
- Check that the document size is within the standard.
Step Cause Remedy
1
Document scanning position
actuator caught in some sections of
the machine
Reattach the document scanning position
actuator.
2 ADF motor failure Replace the ADF motor ASSY.
3 Main PCB failure Replace the main PCB ASSY.