8-10
Troubleshooting
Probable Cause Remedy Reference
Did you shake the pretreatment
after its dilution?
Shake the pretreatment sufficiently. "5-3-2. Dilution of pretreatment
>>P.5-7"
Is the [Low Temperature Mode]
set to [Disable]?
Change the setting to [Enable (Normal)]. "7-10. Print Operation Settings
Under Low Temperature
>>P.7-8"
Has the pretreatment been
fixated insufficiently?
Check on an actual temperature of the heat
press and its pressure during the fixation stage.
Always keeping the lower iron (where media is
placed) of the heat press at heated temperature
with a heating source may solve this problem.
"5-3-4. Fixation of pretreatment
>>P.5-12"
Whiteness of print result is insufficient
Probable Cause Remedy Reference
Has the pretreatment been
applied insufficiently?
Apply a proper amount of pretreatment. "5-3-3. Application of
pretreatment >>P.5-9"
Has the pretreatment been
fixated insufficiently?
Check on an actual temperature of the heat
press and its pressure during the fixation stage.
"5-3-4. Fixation of pretreatment
>>P.5-12"
Is there any nozzle that does not
eject ink-jet droplets?
Perform [Head Cleaning] from the menu.
If no improvement is attained, follow the
referenced instructions.
"8-2-1. Recovery action to be
taken for such a nozzle that is
unable to eject ink-jet droplets
>>P.8-13"
Is the white ink circulated
insufficiently?
From the menu, select [Maintenance] > [White
Ink Circulation] to circulate the white ink
properly.
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Is the [Low Temperature Mode]
set to [Disable]?
Change the setting to [Enable (Normal)]. "7-10. Print Operation Settings
Under Low Temperature
>>P.7-8"
Is the dilution rate of the
pretreatment correct?
Dilute the pretreatment appropriately. "5-3-2. Dilution of pretreatment
>>P.5-7"
Is the [Highlight:] of [White Ink
Settings:] too low?
Print the highlight check pattern to check the
blurring, and select appropriate set value for
[Highlight:].
"4-6-6. Print out of highlight
check pattern/mask check
pattern >>P.4-53"
"4-4-6. Set up the white ink
>>P.4-28"
Too much luster
Probable Cause Remedy Reference
Are you using Teflon-treated
peel-off sheet for fixation?
Use a silicon coated peel off sheet when curing
the ink to reduce the gloss.
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Too fuzzy
Probable Cause Remedy Reference
Did you touch the print media
(T-shirt) just before printing?
Excessively touching the media (T-shirt) on the
platen by trying to flatten the media before
printing could cause fuzziness. Make sure not to
touch the media surface too much after the
pretreatment is fixated.
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