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Confidential
■ Error code E2
When the center thermistor is lower than the idle temperature, it is detected that the side
thermistor temperature is higher than 280 °C.
■ Error code E3
Drum position sensor error.
■ Error code E4
Run out of paper.
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
Print Unable E2
Turn the power off and then back on again.
Step Cause Remedy
1 Heat roller dirty Clean the heat roller.
2 Harness connection failure
between paper eject sensor PCB
ASSY and fuser unit
Check the harness connection between
the paper eject sensor PCB ASSY and
fuser unit, and reconnect it.
3 Side thermistor or center
thermistor failure
Replace the fuser unit.
4 Paper eject sensor PCB failure Replace the paper eject sensor PCB
ASSY.
5 Main PCB failure Replace the main PCB ASSY.
Print Unable E3
Turn the power off and then back on again.
Step Cause Remedy
1 Harness connection failure of
drum position sensor PCB ASSY
Check the harness connection of the
drum position sensor PCB ASSY and
reconnect it.
2 Phase displacement of drum
gear
Align the drum phase.
(Refer to “6. IF YOU REPLACE THE
DRUM DRIVE MOTOR“ in Chapter 4.)
3 Drum position sensor failure Replace the drum position sensor PCB
ASSY.
4 Engine PCB failure Replace the engine PCB ASSY.
-
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
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