2-90
Confidential
■ Paper jam at the eject section
<User Check>
• Check that the paper is set in the T1 correctly.
• Flip over the paper in the T1 or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in the T1.
• Check that the thickness of the paper is 60 to 163 g/m
2
.
• Flip through the paper and reset it in the T1.
■ Paper jam at the duplex tray
<User Check>
• Flip over the paper in the T1 or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m
2
for the duplex tray.
• Flip through the paper and reset it in the T1.
• Use A4 or Letter paper specified by the manufacturer.
Step Cause Remedy
1
Foreign object in the rear of the
machine
Remove the foreign object.
2 Eject actuator coming off Reattach the eject actuator.
3
Connection failure of the eject
sensor harness
Reconnect the eject sensor harness.
4 Fuser cover attachment failure Reattach the fuser cover.
5 Eject sensor failure Replace the eject sensor PCB.
6
Paper feed motor or process
motor failure
Replace the process drive unit.
7 Paper eject unit failure Replace the paper eject unit.
8 Damaged fuser unit Replace the fuser unit.
9 Main PCB failure Replace the main PCB.
Step Cause Remedy
1
Foreign object in the duplex
paper feeding system
Remove the foreign object.
2 Fuser cover attachment failure Reattach the fuser cover.
3 Back cover failure Replace the back cover.
4
T1 duplex paper feeding system
failure
Replace the T1.
5 Duplex clutch failure Replace the paper feed unit.
6 Duplex unit failure Replace the duplex unit.
7 Main PCB failure Replace the main PCB.
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