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Confidential
4. TROUBLESHOOTING
4.1 Error Cause and Remedy
■
Error code 0101
ASIC error or motor driver error occurred.
■ Error code 0201
Cannot detect the synchronized signal of the paper feed motor. The speed of the paper feed
motor does not stabilize within the specified time.
■ Error code 0202
Cannot detect the synchronized signal of the process motor. The speed of the process motor
does not stabilize within the specified time.
Step Cause Remedy
1 Main PCB failure Replace the main PCB.
Step Cause Remedy
1
Connection failure of the paper feed
motor flat cable
Reconnect the paper feed motor flat
cable.
2
Connection failure of the low-voltage
power supply harness
Reconnect the low-voltage power
supply harness.
3
Paper feed motor flat cable failure Replace the paper feed motor flat
cable.
4
Damaged parts in paper feed drive
unit
Replace the paper feed drive unit.
5 Damaged parts in process drive unit Replace the process drive unit.
6 Damaged fuser unit Replace the fuser unit.
7
Low-voltage power supply PCB
failure
Replace the low-voltage power
supply PCB.
8 Main PCB failure Replace the main PCB.
Step Cause Remedy
1
Connection failure of the process
motor flat cable
Reconnect the process motor flat
cable.
2
Connection failure of the low-voltage
power supply harness
Reconnect the low-voltage power
supply harness.
3 Process motor flat cable failure Replace the process motor flat cable.
4 Damaged parts in process drive unit Replace the process drive unit.
5
Low-voltage power supply PCB
failure
Replace the low-voltage power
supply PCB.
6 Main PCB failure Replace the main PCB.