Confidential
ii
4.2.7 Unable to perform 2-sided printing .................................................................. 2-86
4.2.8 Paper jam ........................................................................................................ 2-87
4.3 Troubleshooting for Image Defects........................................................................... 2-91
4.3.1 Image defect examples ................................................................................... 2-91
4.3.2 Troubleshooting image defect .........................................................................2-92
4.4 Troubleshooting for Software Problems ..................................................................2-111
4.4.1 Unable to receive data....................................................................................2-111
4.5 Troubleshooting for Network Problems .................................................................. 2-112
4.5.1 Cannot make a print through network connection ......................................... 2-112
4.5.2 Cannot connect to access point .................................................................... 2-112
4.6 Troubleshooting for Control Panel Problems.......................................................... 2-113
4.6.1 Nothing is displayed on the LCD ................................................................... 2-113
4.6.2 Nothing is displayed on the LED ................................................................... 2-113
4.6.3 Unable to perform panel operation ................................................................ 2-113
4.7 Troubleshooting for Toner Cartridge and Drum Unit Problems............................... 2-114
4.7.1 New toner not detected ................................................................................. 2-114
4.7.2 Toner cartridge not detected.......................................................................... 2-114
4.7.3 Toner replacement message displayed on LCD is not cleared ..................... 2-114
4.7.4 Drum error ..................................................................................................... 2-115
4.7.5 Drum replacement message displayed on LCD is not cleared...................... 2-115
4.8 Troubleshooting for Fuser Unit Problems ............................................................... 2-116
4.8.1 Fuser unit failure............................................................................................ 2-116
4.9 Troubleshooting for LED ASSY Problems .............................................................. 2-116
4.9.1 LED ASSY failure .......................................................................................... 2-116
4.10 Troubleshooting for PCB Problems ...................................................................... 2-117
4.10.1 Main PCB failure.......................................................................................... 2-117
4.10.2 Full memory................................................................................................. 2-117
4.11 Troubleshooting for Other Problems..................................................................... 2-118
4.11.1 Cannot make print........................................................................................ 2-118
4.11.2 Cannot update firmware............................................................................... 2-119
4.11.3 “Tray removed” message does not disappear ............................................. 2-119
CHAPTER 3 DISASSEMBLY/REASSEMBLY
1. SAFETY PRECAUTIONS ..........................................................................3-1
2. PACKING....................................................................................................3-2
3. SCREW CATALOGUE ...............................................................................3-3
4. SCREW TORQUE LIST .............................................................................3-4
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