Canon MX475 - Scanner Does Not Work after Upgrading Windows

Scanner Does Not Work after Upgrading Windows
Check
Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ
Scan Utility.
Step 1: Uninstall MP Drivers.
Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to
delete MP Drivers.
Step 2: Uninstall IJ Scan Utility.
• Windows 8:
1.
Click the Settings charm > Control Panel > Programs > Programs and Features.
2. Double-click Canon IJ Scan Utility.
3. When a confirmation appears, click Yes.
4. When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
Note
•
In Windows 8, a confirmation/warning dialog box may appear when installing, uninstalling, or
starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows 7 / Windows Vista:
1.
From the Start menu, select Control Panel > Programs > Programs and Features.
2.
Double-click Canon IJ Scan Utility.
3.
When a confirmation appears, click Yes.
4.
When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
Note
•
In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
• Windows XP:
1.
From the Start menu, select Control Panel > Add or Remove Programs.
2. Select Canon IJ Scan Utility, then click Change/Remove.
3.
When a confirmation appears, click Yes.
4. When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
Step 3: Reinstall MP Drivers and IJ Scan Utility.
Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page.
779