CASE CONSTRUCTION CX37C

Questions and Answers

T
Terri AdamsAug 7, 2025
What to do if CASE CONSTRUCTION Excavators emits steam from radiator?
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  Tony BurnsAug 7, 2025
  If steam is coming from the top of the radiator (pressure valve) and the coolant level warning light is on in your CASE CONSTRUCTION Excavator, it could be due to: * Low coolant level: Replenish the coolant and check for any leaks. * Incorrect fan belt tension: Adjust the fan belt tension. * Dirty cooling system: Flush out the cooling system. * Dirty or damaged radiator fin: Clean the radiator fin. * Defective thermostat. * Incorrect radiator cap torque: Tighten the radiator cap firmly or replace its packing. * Defect in cluster. For thermostat and cluster issues, it's recommended to consult your authorized dealer.
B
Brianna McdowellAug 14, 2025
Why does the oil pressure light come on in my CASE CONSTRUCTION CX37C?
- Y
  ybarreraAug 14, 2025
  If the engine oil pressure indicator light appears when you raise the engine speed after warm-up in your CASE CONSTRUCTION Excavator, it could be caused by: * Low oil level: Add oil to the specified level. * Clogging in the oil filter: Replace the oil filter cartridge. * Oil leaks: Check the pipes and joints and ensure they are tightened to the correct torque. * Defect in cluster. For a defect in cluster, it's recommended to consult your authorized dealer.
K
Kari ReedAug 21, 2025
Why is the exhaust gas white or blue on my CASE CONSTRUCTION CX37C?
- S
  Shane NguyenAug 22, 2025
  If the exhaust gas from your CASE CONSTRUCTION Excavator is white or blue, it could be due to: * Wrong oil quantity: Adjust to the specified oil quantity. * Wrong fuel: Replace with the specified fuel.
S
Sara StantonAug 30, 2025
What causes unusual noise in CASE CONSTRUCTION CX37C Excavators?
- J
  jessica95Aug 30, 2025
  If you notice unusual combustion noise or mechanical noise in your CASE CONSTRUCTION Excavator, consider the following: * Wrong fuel: Check with specified fuel. * Over-heating: Check over-heating. * Defect in muffler. * Incorrect valve clearance. If the issue persists, especially with the muffler or valve clearance, consult your authorized dealer.

Summary

GENERAL INFORMATION

Note to the Owner

Provides essential information for safe and proper machine use, and operator responsibilities.

Intended use

Defines the machine's designed purpose and prohibits improper applications.

Electro-Magnetic Compatibility (EMC)

Discusses potential interference from add-on equipment and required standards.

Telematics (optional)

Explains the optional telematics system for asset monitoring and data tracking.

Product identification

Details how to identify the machine and its components for ordering and service.

Operators manual storage on the machine

Specifies the location for storing the operator's manual on the machine.

Machine orientation

Explains the terms used for machine sides (front, rear, left, right) from the operator's perspective.

Machine components

Illustrates and lists major machine components for reference.

SAFETY INFORMATION

Signal word definitions

Defines signal words (DANGER, WARNING, CAUTION, NOTICE) and safety alert symbols used in the manual.

Safety rules - Utility precautions

Provides essential safety rules for working near buried utility lines and how to contact utility companies.

Safety rules

Covers general safety rules for operating the machine, including slopes, impairment, moving parts, and starting.

Safety area

Defines the necessary safety area for machine operation considering tool range and swing.

Ecology and environment

Discusses responsible handling and disposal of fluids and chemicals for environmental protection.

Hand signals

Illustrates standard hand signals for communication between operator and signalman.

California proposition 65 warning

Warns about potential cancer and reproductive harm from diesel exhaust and battery components.

Safety signs

Explains the importance, cleaning, and replacement of safety signs on the machine.

Signs positions

Shows the correct placement of safety signs on the machine for reference.

CONTROLS AND INSTRUMENTS

Door and steps

Details how to open the cab door from the outside and inside.

Steps and access handles

Provides safety warnings and instructions for safely mounting and dismounting the machine.

Operators seat

Explains how to adjust the operator's seat for fore/aft, back angle, and weight.

Seat belt

Emphasizes the importance of fastening the seat belt securely and inspecting its parts.

Forward controls

Describes the ISO type control lever functions for dipper, boom, and swing.

Travel control levers and pedals

Explains the operation of travel control levers and pedals for machine movement.

Travel mode selector switch

Details the travel mode selector switch for choosing between low and high speed ranges.

Boom swing pedal

Describes the function and operation of the boom swing pedal.

Auxiliary pedal (if equipped)

Explains the auxiliary pedal for controlling auxiliary hydraulic circuits.

Windshield

Provides instructions for opening and closing the windshield.

Left-hand side controls

Identifies controls located on the left-hand side of the operator.

Safety lock lever

Details the operation and safety importance of the safety lock lever.

Engine speed control

Explains how to use the knob to increase or decrease engine speed (RPM).

Emergency exit hammer

Describes the location and use of the emergency exit hammer for breaking the windshield.

Right-hand side controls

Identifies controls located on the right-hand side of the operator.

Starter switch

Details the positions of the starter switch and its functions.

Dozer blade control lever

Describes the basic operation of the dozer blade control lever for raising and lowering.

Instrument cluster

Introduces the instrument cluster, including gauges, warning lights, and pilot lights.

Air conditioning control

Identifies the fan switch, temperature control, and outlet louvers for the AC system.

Ventilation and heating

Explains the operation of the heater switch and outlet control louvers for ventilation.

Storage compartment

Locates and describes the storage compartment below the operator's seat.

Cab internal lighting

Explains how the cab internal light operates and its selection switch.

Radio

Lists the controls and functions of the radio system.

Side doors

Warns about moving parts and the need to close access doors properly.

Side hood

Identifies the side hood and the components it provides access to.

Engine access door

Identifies the engine access door and the components it provides access to.

Rear view mirrors

Provides warnings and instructions for adjusting the rear view mirrors for optimal visibility.

Battery disconnect switch

Explains the location and operation of the battery disconnect switch for cutting power supply.

Fuel tank

Provides fire hazard warnings and instructions for accessing the fuel tank.

OPERATING INSTRUCTIONS

Starting the unit

Introduces anti-theft protection and ESL mode settings for starting the machine.

Password change

Details the procedure for changing the anti-theft password.

Starting the engine

Provides step-by-step instructions and safety warnings for starting the engine.

Bringing the machine up to operating temperature

Explains the necessary warm-up procedure for proper performance and safety.

Operating the machine in hot or cold weather

Provides guidance for operating the machine in different weather conditions.

Operation under dusty and sandy conditions

Offers advice for operating in dusty or sandy environments.

Operation on seashore

Gives instructions for operating the machine in seashore conditions.

Operation in mud, water, or rain work sites

Provides guidance for operating in wet or muddy conditions.

Operation in rocky work sites

Offers advice for operating in rocky terrain.

Operating the machine

Covers general operating practices, job site checks, and safety precautions.

Normal operation of the machine

Describes normal machine movements, sounds, and performance characteristics.

Operating the machine on sloping ground

Details safety precautions and operating procedures for working on slopes.

Digging and loading operations

Provides guidance on proper digging and loading techniques to avoid machine damage.

Lowering the attachment in the event of a failure

Outlines the procedure for safely lowering the attachment if the engine stops.

Bucket replacement

Gives step-by-step instructions for replacing the bucket, including safety.

Hydraulic control lever operating pattern

Explains how to change and verify the hydraulic control lever operating patterns (ISO/SAE).

Caution while using rubber tracks

Provides warnings and guidelines for the proper usage of rubber tracks.

Forbidden operations

Lists forbidden operations to prevent damage to rubber tracks.

Stopping the engine

Details the procedure for stopping the engine and includes an emergency stop procedure.

Machine travel

Covers general machine travel, warnings, and selection of travel speed.

Precautions for travelling on slopes

Provides crucial precautions for safe travel on sloping terrain.

Parking the machine

Details the steps for safely parking the machine on level ground.

TRANSPORT OPERATIONS

Loading the machine onto a transport trailer

Provides safety warnings and general steps for loading the machine onto a trailer.

Preparing for road transport

Details the process of securing the machine for transport, including tie-downs.

Unloading the machine from a transport trailer

Outlines the procedure for safely unloading the machine from a trailer.

Shipping transport

Covers general safety precautions for handling the machine during shipping.

Recovery transport

Provides instructions and warnings for towing the machine in recovery situations.

MAINTENANCE

Basic instructions

Covers general safety and preparation steps before performing maintenance.

Hourmeter

Explains the function of the hourmeter for scheduling service operations.

Daily inspections

Lists daily inspection points for the engine, undercarriage, upperstructure, and attachment.

General specification - Biodiesel fuels

Provides specifications for biodiesel fuels and warnings about non-approved types.

Biodiesel fuel usage conditions

Discusses conditions and concerns related to using biodiesel fuels in CASE equipment.

Fluids and lubricants

Lists required fluids and lubricants, their quantities, and specifications.

Engine coolant

Details the type of coolant, mixture ratios, and precautions for use.

Fuel

Specifies the correct type of diesel fuel and guidelines for its use and storage.

Disposal of fluids, lubricants, and spare parts

Provides guidance on the environmentally responsible disposal of machine fluids and parts.

Engine oil recommended operating temperature range

Shows a chart for recommended engine oil viscosity based on operating temperature.

Releasing pressure in the hydraulic system

Explains how to safely release pressure in the hydraulic system before servicing.

Fuel system bleeding

Details the procedure for bleeding the fuel system after draining or filter replacement.

Protecting the electronic and electrical systems during battery charging or welding

Provides critical safety instructions for battery charging and welding to protect electrical systems.

Maintenance planning

Presents a maintenance chart outlining service actions and intervals.

Break-in period

Details initial maintenance tasks and intervals for the break-in period.

Travel reduction gears

Specifies the service intervals for checking and replacing travel reduction gears oil.

Swing bearing

Outlines lubrication intervals for the swing bearing.

Grease points (Bucket)

Identifies grease points for the bucket linkage and their lubrication intervals.

Every 10 hours

Covers frequent checks and maintenance tasks performed every 10 hours.

Engine oil level

Provides instructions for checking the engine oil level and adding oil if needed.

Engine coolant level

Details how to check the engine coolant level in the reserve tank.

Hydraulic oil level

Explains how to check the hydraulic oil level and add fluid if necessary.

Fuel filter water separator

Outlines the procedure for draining water and sediment from the fuel filter water separator.

Fan and alternator drive belt

Details inspection, adjustment, and replacement of the fan and alternator drive belt.

Every 50 hours

Covers regular maintenance tasks performed every 50 hours.

Grease points (Bucket)

Identifies bucket linkage grease points and their lubrication intervals.

Grease points (Boom and arm)

Identifies grease points for the boom, arm, and swing system and their lubrication intervals.

Grease points (Blade)

Identifies grease points for the dozer blade and their lubrication intervals.

Track tension

Explains how to check and adjust the track tension for optimal performance and wear.

Every 200 hours

Covers scheduled maintenance tasks performed every 200 hours.

Fuel filter water separator

Details how to drain water and clean/replace the fuel filter water separator element.

Every 250 hours

Covers scheduled maintenance tasks performed every 250 hours.

Battery

Covers checking battery voltage, cleaning, and replacement procedures.

Starting the engine with booster cable

Provides instructions for safely starting the engine using booster cables.

Swing bearing

Details lubrication intervals and procedure for the swing bearing.

Tightening torques

Lists component tightening torques for various parts of the machine.

Every 500 hours

Covers scheduled maintenance tasks performed every 500 hours.

Engine oil and filter

Explains how to replace the engine oil and oil filter.

Fuel filter

Details the procedure for replacing the fuel filter element.

Air cleaner

Explains how to clean and replace the air cleaner elements.

Radiator and coolers

Provides instructions for cleaning the radiator and inspecting for clogs or leaks.

Radiator fan

Details inspection of the radiator fan for damage and mounting security.

Travel reduction gears

Explains how to check and replace the oil in the travel reduction gears.

Every 1000 hours

Covers scheduled maintenance tasks performed every 1000 hours.

Hydraulic oil return filter

Details the procedure for replacing the hydraulic oil return filter.

Pilot line filter

Explains how to replace the pilot line filter.

Travel reduction gears

Details the procedure for checking and replacing the oil in the travel reduction gears.

Every 2000 hours

Covers scheduled maintenance tasks performed every 2000 hours.

Engine coolant

Provides instructions for draining, flushing, and filling the engine coolant.

Hydraulic oil suction filter

Explains how to clean and replace the hydraulic oil suction filter.

Hydraulic hoses

Advises checking hydraulic hoses for leaks and condition.

Every 5000 hours

Covers scheduled maintenance tasks performed every 5000 hours.

Hydraulic oil

Details the procedure for replacing the hydraulic oil.

When necessary

Covers occasional maintenance tasks that are performed as needed.

Bulb replacement

Provides instructions for replacing the bulb in the operator compartment ceiling light.

Working lights

Explains how to replace the bulb in the working lights.

Cab air filter

Details how to clean or replace the cab heater filter.

Fuel tank drain

Describes how to drain water and sediment from the fuel tank.

Fuel tank strainer

Provides instructions for cleaning or replacing the fuel tank strainer.

Control levers

Explains how to lubricate the hydraulic control levers.

Plastic and resin parts

Offers advice on cleaning plastic and resin parts using soft cloths.

Fuse and relay locations

Shows the location of the fuse box and provides notices regarding fuse replacement.

Storage

Covers procedures and precautions for storing the machine long-term.

Preparing for storage

Details the steps to prepare the machine for storage of a month or more.

Periodic checks

Lists monthly checks for battery, fluid levels, lines, and paintwork.

Starting up the machine after storage

Provides a checklist and procedure for starting the machine after a period of storage.

TROUBLESHOOTING

Engine - Troubleshooting

Lists common engine problems, possible causes, and suggested corrections for troubleshooting.

Electrical systems - Troubleshooting

Provides a guide for troubleshooting common electrical system problems and their causes.

Other systems - Troubleshooting

Offers solutions for troubleshooting problems related to other machine systems like tracks and hydraulics.

SPECIFICATIONS

Machine specifications

Lists detailed specifications for the machine's engine, main pump, gear pump, and control valve.

Dimensions

Provides a table of overall dimensions for the machine (Cab version).

Working range

Illustrates and lists the machine's working range dimensions and forces.

Weights

Lists the weights of various machine components and assemblies.

ACCESSORIES

Direct fit buckets

Lists available bucket types, their capacities, and compatibility with arm lengths and counterweights.

Auxiliary hydraulic circuits

Describes single and double-acting hydraulic circuits and their applications.

Circuit configuration

Explains circuit configuration for hydraulic attachments like breakers.

Operating controls

Details operating controls for hydraulic attachments, including safety advice.

2-way selection proportional switch (Optional)

Explains the operation of the proportional switch for clamshell or shear attachments.

Breaker trigger switch (Optional)

Describes the breaker trigger switch for single-acting hydraulic circuits.

4-way selection proportional switch (Optional)

Explains the proportional switch on the left-hand control lever for rotating attachments.

Operating guidelines for usage of hydraulic attachments

Provides guidelines for selecting and using hydraulic attachments safely.

Precautions while operating the hydraulic breaker

Lists precautions for operating the hydraulic breaker to prevent damage and ensure safety.

Hydraulic oil - breaker;nibbler

Provides maintenance intervals for hydraulic fluid and filters when using breakers/nibblers.

Load handling

Details safety precautions and procedures for load handling operations.

Safety valves

Explains the function of safety valves in the hydraulic system for preventing component drop.

Thumb bracket

Describes the bracket for installing a hydraulic thumb and advises consulting the dealer.

Rotating beacon

Explains the requirement and installation of a rotating beacon for road operation.