CEM BLADE - Technical Assistance; Applications Support; Technical Support

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Technical Assistance
Technical Assistance
Applications Support
For the latest BLADE applications information, go to http://cem.com/BLADE/. The BLADE pages contain
downloadable applications notes, a listing of recent posters, method notes and more. A registered account is
required for download. CEM is proud to provide applications support for any digestion related questions from a
team of trained chemists with a complete digestion lab. For applications support, call (800) 726-3331 (inside the
US) or (704) 821-7015 and ask for “Analytical Support”, or email applications support at elemental.support@cem.
com.
Technical Support
CEM is proud to provide technical support for the BLADE from a team of specially trained Service
Technicians. For technical support in the US and Canada, call (800) 726-5551 or (704) 821-7015 and ask for
“BLADE Service” or email service@cem.com. For technical support outside the US and Canada, contact your local
CEM Subsidiary or Distributor.
Requested Information
When contacting CEM for support, please provide the following information about the instrument:
• BLADE Serial Number
• BLADE Software and Firmware Version
Service can only be performed by an authorized CEM service technician.