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• Power must be available at the installation site.
• All charging stations must be located within 30-45 m (100-150 ft) line-of-sight.
• The Gateway relies on an external device for overcurrent protection. The installer must ensure
the Gateway is protected by a maximum 20 A branch circuit breaker.
• In areas subject to thunderstorms, the Gateway, additional surge protection is recommended,
such as a surge protector device (SPD) or surge arrester as part of the installation to address
transient overvoltages exceeding Overvoltage Category II, 2500 Vpk.
• The location must receive consistently available LTE cellular coverage. The signal strength
should be better than -85dB (for example, -75dB is better than -85dB) if measuring RSSI or
better than -110 dBm if measuring RSRP. To ensure adequate signal strength in underground
garages or other enclosed parking structures, cellular repeaters may be required.
• WiFi signal strength between the ChargePoint Gateway and the charging stations is strong, and
signals bend (diffract) around narrow columns with low signal loss. Avoid installations where
concrete walls are located between the ChargePoint Gateway and the CPF50 charging stations.
• For maximum cellular coverage, mount the ChargePoint Gateway as high as possible.
Contents of the Box
• Main unit with cover (1)
• 6 mm (1/4 in) drill bit (1)
• #10 x 25 mm (1 in) screws (5)
• Wall anchors (5)
• Installation template (1) - inserted in the center
of the ChargePoint Gateway Installation Guide
• Spare activation label (1) - a duplicate label is
attached to the inside of the main unit
Important: ChargePoint recommends permanently installing the ChargePoint Gateway by
running service wiring into the bottom of the Gateway through 12 mm (1/2 in trade size)
conduit and attaching it to a wall using the supplied screws and wall anchors.
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