Maintenance
9-1
9. Maintenance
9.1 General
The warranty (at the front of the manual) attests to the quality of materials and workmanship
in the product. If a malfunction should be suspected, or other information is desired,
applications engineers are available for technical assistance. Application assistance is
available in the Taiwan by calling 886-3-3279999 and asking for applications support. For
support outside of the Taiwan contact your local Chroma distributor.
9.2 Battery Replacement
Batteries are included in the analyzer. Contact the service center for battery replacement.
Do not attempt to open the cover and replace the battery by yourself.
Batteries Rating
1. Type designation: CR2/38.L
2. Nominal voltage: 3V
3. Typical capacity: 1800mAH (Rated capacity at 200uA to 20°C)
(End-point voltage: 2.0V)
9.3 Instrument Return
Before returning an instrument to Chroma for service, contact the Service Department at
886-3-3279688 for a Return Material Authorization Number (RMA#). Include a purchase
order number to ensure expedited processing, although units found to be in warranty will be
repaired at no-charge. For any questions on repair costs or shipment instructions contact the
service department at the above number. To safeguard an instrument during storage and
shipping, use packaging that is adequate to protect it from damage, i.e., equivalent to the
original packaging, and mark the box "Delicate Electronic Instrument". Return material should
be sent freight prepaid, to:
CHROMA ATE INC.
66 Huaya 1st Road, Guishan, Taoyuan 33383, Taiwan
Attention: Service Department
1. This instrument is heavy; use a hand truck to avoid injury.
2. If there is no output signal, disconnect power, open the upper cover
and check the fuse (F1/F2) to determine if it has failed. (Amp. fuse
rating: 7A/250V slow F1/F2)
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