CHAPTER
1-1
Cisco ASA Series CLI Configuration Guide
1
Configuring Anonymous Reporting and
Smart Call Home
The Smart Call Home feature provides personalized, e-mail-based and web-based notification to
customers about critical events involving their individual systems, often before customers know that a
critical event has occurred.
The Anonymous Reporting feature is a subfeature of the Smart Call Home feature and allows Cisco to
anonymously receive minimal error and health information from the device.
This chapter describes how to use and configure Anonymous Reporting and Smart Call Home, and it
includes the following sections:
• Information About Anonymous Reporting and Smart Call Home, page 1-1
• Licensing Requirements for Anonymous Reporting and Smart Call Home, page 1-4
• Prerequisites for Smart Call Home and Anonymous Reporting, page 1-5
• Guidelines and Limitations, page 1-5
• Configuring Anonymous Reporting and Smart Call Home, page 1-6
• Monitoring Anonymous Reporting and Smart Call Home, page 1-19
• Configuration Example for Smart Call Home, page 1-19
• Feature History for Anonymous Reporting and Smart Call Home, page 1-20
Information About Anonymous Reporting and Smart Call
Home
This section includes the following topics:
• Information About Anonymous Reporting, page 1-2
• Information About Smart Call Home, page 1-4
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