Cisco 5510 - ASA SSL / IPsec VPN Edition User Manual

1-5
Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring Anonymous Reporting and Smart Call Home
Prerequisites for Smart Call Home and Anonymous Reporting
Prerequisites for Smart Call Home and Anonymous
Reporting
Smart Call Home and Anonymous Reporting have the following prerequisites:
• DNS must be configured. See the “DNS Requirement” section on page 1-3 and the “Configuring the
DNS Server” section on page 1-12.
Guidelines and Limitations
Firewall Mode Guidelines
Supported in routed and transparent firewall modes.
Context Mode Guidelines
Supported in single mode and multiple context mode.
IPv6 Guidelines
Supports IPv6.
Additional Guidelines for Anonymous Reporting
• If an Anonymous Reporting message cannot be sent on the first try, the ASA retries two more times
before dropping the message.
• Anonymous Reporting can coexist with other Smart Call Home configurations without changing the
existing configuration. For example, if Smart Call Home is off before enabling Anonymous
Reporting, it remains off, even after enabling Anonymous Reporting.
• If Anonymous Reporting is enabled, you cannot remove the trust point, and when Anonymous
Reporting is disabled, the trust point remains. If Anonymous Reporting is disabled, users can
remove the trust point, but disabling Anonymous Reporting will not cause the trust point to be
removed.
Additional Guidelines for Smart Call Home
• In multiple context mode, the subscribe-to-alert-group snapshot periodic command is divided
into two commands: one to obtain information from the system configuration and one to obtain
information from the user context.
• The Smart Call Home back-end server can accept messages in XML format only.
• A Smart Call Home message is sent to Cisco to report important cluster events if you have enabled
clustering and configured Smart Call Home to subscribe to the Diagnostic alert group with a Critical
severity level. A Smart Call Home clustering message is sent for only the following three events:
– When a unit joins the cluster
– When a unit leaves the cluster
– When a cluster unit becomes the cluster master
Each message that is sent includes the following information:
– The active cluster member count

Cisco 5510 - ASA SSL / IPsec VPN Edition Specifications

General

Brand	Cisco
Model	5510 - ASA SSL / IPsec VPN Edition
Category	Firewall
Language	English