Troubleshooting the Power System in the Cisco cBR
SolutionPossible CauseProblem
Insert the Power Module, if
necessary.
The Power Module is not inserted
in the chassis.
The output of the show platform
command shows the Power Module
(P0 to P5) in failed state.
Connect power to the
corresponding FPEM for the Power
Module, if necessary.
The Power Module is not receiving
power.
The output of the show platform
command shows the Power Module
(P0 to P5) in failed state.
Replace the Power Module.The Power Module has entered an
abnormal state.
The output of the show platform
command shows the Power Module
(P0 to P5) in failed state.
Troubleshooting the Interface Cards in Cisco cBR Chassis
Table 44: Downstream PHY Module Troubleshooting
SolutionPossible CauseProblem
The downstream PHY module
should be re-installed to ensure that
it is properly seated.
The downstream PHY module is
not seated properly.
The PowerGood value 0 in the
output of the show cable card
slot/subslot ds-phy display |
include PowerGood command
shows that the downstream PHY
module in the line card is not
powered up.
Refer to the RMA procedure for
more information on service.
The downstream PHY module is
damaged.
Contact the Cisco Technical
Assistance Center (TAC) through
the Cisco Support web site
http://www.cisco.com/c/en/us/support/index.html.
The cLGA connector is damaged.
The line card is not providing
power to the module.
Reboot the interface card. If the
STATUS LED does not illuminate,
replace the line card.
The interface card is not booted.The STATUS LED is not
illuminated.
Replace the interface card.The interface card needs to be
replaced.
The REPLACE LED is illuminated
in white color.
Cisco Converged Broadband Routers Hardware Installation Guide
257
Troubleshooting the Cisco cBR
Troubleshooting the Power System in the Cisco cBR
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