D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
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Cisco TelePresence SX20 Quick Set  Administrator Guide
The User guide for the video system describes in full detail how 
to operate the video system using the TRC6 remote control.
The TRC5 remote control is not supported.
Operating tips 
Use the Cursor keys to move about the screen. 
Press OK/Enter to open the selected menu field.
Use the Cancel key to exit a menu (and return to the 
Home screen), undoing any changes. Use the Back 
key to go just one step back.
Access Selfview and Camera Control menu.
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Volume control and  
Increase/Decrease control
Field selector / Cursor keys
Go back one step
Microphone mute/unmute
Reject incoming call  /  
End call  /  Cancel  / 
Back to Home screen 
(outside calls)
Place call  /  Accept incoming call
OK/Enter
Keypad
How to use the remote control and the on-screen user interface
Access the System Information and Settings 
menu (including Restart and Factory reset), 
activate and  deactivate  Call forwarding, 
Standby, and Do not disturb modes.
TRC6 remote 
control
Select Call to invoke 
the contacts including 
Favorites, Directory and 
Recents lists; and to open 
the Search or Dial field.
Select Share to start 
sharing content and to 
conduct presentations.
Select Messages to 
invoke the voice mail 
system, if available.
System name or 
contact information, 
and time of day
Indicates that at least one client is paired 
to the video system using Proximity