D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
45
Cisco TelePresence SX20 Quick Set  Administrator Guide
Add or edit a contact
1.  Click Add contact to make a new 
local contact, or click a contact’s 
name followed by Edit contact.
2.  Fill in or update the form that pops 
up.
Choose a folder in the folder drop 
down list in order to store the 
contact in a sub-folder.
Click Add contact method and fill in 
the new input fields if you want to 
store more than one contact method 
for the contact (for example video 
address, telephone and mobile 
number).
3.  Click Save to store the local contact.
Delete a contact
1.  Click a contacts name followed by 
Edit contact.
2.  Click Delete to remove the local 
contact.
Manage the Favorites list
Sign in to the web interface and navigate to 
Setup > Favorites.
Import/Export contacts from file
Click Export to save the local contacts 
in a file; and click Import to bring in 
contacts from a file. 
The current local contacts are 
discarded when you import new 
contacts from a file.
Add or edit a sub-folder
1.  Click Add folder to make a new sub-folder, or 
click one of the listed sub-folders followed by 
Edit folder to change an existing sub-folder.
2.  Fill in or update the form that pops up.
3.  Click Save to create or update the folder.
Delete a sub-folder
1.  Click a folder’s name followed by Edit folder.
2.  Click Delete to remove the folder and all its 
contacts and sub-folders. Confirm your choice 
in the dialog that pops up.
Manage Favorites using 
the video system’s user 
interface
Add a contact in the Favorites list
1.  Select Call on the home screen.
2.  Select the contact you want to add.
3.  Select the three dots that appear 
under the Call button on the contact 
card (only required when using 
remote control).
4.  Select Add to favorites or Mark as 
favorite.
The contact you add will be placed in the 
top folder. You cannot select or create a 
sub-folder.
Remove a contact from the 
Favorites list
1.  Select Call on the home screen.
2.  Select the Favorites tab.
3.  Select the contact you want to 
remove.
4.  Select the three dots that appear 
under the Call button on the contact 
card (only required when using 
remote control).
5.  Select Remove favorite or Unmark as 
favorite.