Cisco TelePresence SX20 Quick Set - Upgrade the system software

D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017. www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX20 Quick Set Administrator Guide
Upgrade the system software (page 1 of 2)
Upgrading from TC to CE software
CE software is the evolution of TC software. We recommend
that you upgrade to TC7.3.6 or later before you upgrade to CE
software.
It is important that you read about upgrade requirements and
functionality changes before you upgrade to CE software.
Also check that your environment supports the changes. We
recommend reading the Software Release Notes carefully.
If you don’t take into account these considerations, upgrading to
CE can leave you with a non-functioning deployment that requires
you to downgrade.
Upgrading from CE8 to CE9
The MultiStream feature with Cisco TelePresence Server is
deprecated in CE9.
Also, some features that were available from the Touch controller
in CE8, are not available in the first CE9 releases. Read the
Software Release Notes for details before you upgrade.
*
CE software does not support the
following features and products:
- TRC5 remote control
- Touch 8 user interface
- MultiWay conferencing
- CTMS conferencing
- MediaNet
- Displays that do not support 16:9
resolution
Do you need TC
features that are
not supported in CE
software?
*
Is your video
system running
TC7.3.6 or later?
Install CE9?
Install CE9
Yes
No
Yes
Use TC7.x software
No
Upgrade to TC7.3.6 or later
Are you currently
using the API (for
example Crestron or
AMX)?
No
Yes
Update your application
to the new API commands
before installing CE9
Which software
version is the video
system running?
TC
Do you need
MultiStream with
Cisco TelePresence
Server?
Yes
Use CE8.x software
No
CE
Introduction
Configuration
Peripherals
Maintenance
System settings
Appendices

Maintenance