D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
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Cisco TelePresence SX20 Quick Set  Administrator Guide
Sign in to the web interface and navigate to Maintenance > 
Option Keys.
You see a list of all option keys, also the ones that are not 
installed on your video system.
Contact your Cisco representative for information about how to 
get option keys for the uninstalled options.
Add option keys
About option keys
Your video system may or may not have 
one or more software options installed. In 
order to activate the optional functionality 
the corresponding option key must be 
present on the video system. 
Each video system has unique option 
keys.
Option keys are not deleted when 
performing a software upgrade or factory 
reset, so they need to be added only 
once.
Add an option key
1.  Enter an Option Key in the text input field.
2.  Click Add option key. 
If you want to add more than one option key, 
repeat these steps for all keys.
The video system’s serial number
You need the video system’s serial number 
when ordering an option key.