D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
53
Cisco TelePresence SX20 Quick Set  Administrator Guide
Network (LAN)
Connect the Touch 10 controller
(page 1 of 3)
Standard Ethernet cable
Contact information
The video system’s 
name or address is 
displayed in the status 
bar when Touch 10 is 
successfully paired to 
the video system.
PoE 
injector
AP
SWITCH
The Ethernet connector 
is behind the lid at the 
rear of Touch 10. 
PoE rated Ethernet cable
Power 
• 100-240 VAC 
• 50/60 Hz
Network (LAN)
1
Standard Ethernet cable
1 
If the network infrastructure provides 
Power over Ethernet (PoE), you do not 
need a PoE injector; Touch 10 should 
be connected directly to the wall socket 
(Ethernet switch) with a PoE rated 
Ethernet cable.
 
For safety, the PoE source must be in 
the same building as Touch 10. The PoE 
rated Ethernet cable can be up to 100 m 
(330 ft).
Touch 10 must be paired to the video system via the network (LAN). 
This is referred to as remote pairing.
Connect Touch 10 to the video system via the 
network (LAN)
Connect Touch 10 and the video system to network wall sockets or to 
a network switch as illustrated.
Touch 10 set-up 
Once Touch 10 is connected to power, the set-up procedure begins. 
Follow the instructions on screen.
When the Select a room system screen appears, note the following:
•  A list of video systems signalling that they are available for paring 
will show up on the screen. Tap the name of the video system you 
want to pair with. 
Note that the following must be fulfilled for a video system to show 
up in the list:
•  The video system and Touch 10 must be on the same subnet.
•  The video system must have been restarted within the last 10 
minutes. If the video system does not appear in the list, try 
restarting it.
•  If the video system does not appear in the list of available systems, 
enter its IP address or hostname in the input field. Tap Connect.
•  You have to log in with username and passphrase for the paring 
process to commence. Tap Login.
A user with the USER role is sufficient; you do not need the ADMIN 
role to perform this task. 
Read more about how to create a user account and assign a role 
to it in the ► User administration chapter.
If Touch 10 needs software upgrade, new software will be downloaded 
from the video system and installed on the unit automatically as part of 
the set-up procedure. Touch 10 restarts after the upgrade.