D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
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Cisco TelePresence SX20 Quick Set  Administrator Guide
You have to sign in to get access to the web and command line 
interfaces. You can assign different roles to users, to determine 
what they should have access to.
The default user account
The video system comes with a default administrator user 
account with full access rights. The user name is admin and no 
passphrase is initially set.
It is mandatory to set a passphrase for the admin user.
Read how to set the passphrase in the ► Change the system 
passphrase chapter.
Create a new user account
1.  Sign in to the web interface, and navigate to Security > Users.
2.  Click Add new user....
3.  Fill in the Username, Passphrase and Repeat passphrase
 
input 
fields.
As a default, the user has to change the passphrase when he 
signs in for the first time.
Fill in the Client Certificate DN (Distinguished Name) field only 
if you use client certificates for authentication.
4.  Check the appropriate Roles check boxes. 
If you assign the ADMIN role to a user, enter your own 
passphrase in the Your passphrase input field for verification.
5.  Set the Status to Active to activate the user.
6.  Click Create User.
Use the Back button to leave without making any changes.
User administration
User roles
A user account may hold one or a 
combination of user roles. A user account 
with full access rights, like the default 
admin user, should possess the ADMIN, 
USER and AUDIT roles.
These are the user roles: 
ADMIN: A user with this role can create 
new users, change most settings, make 
calls, and search the contact lists. The 
user cannot upload audit certificates and 
change the security audit settings.
USER: A user with this role can make 
calls and search the contact lists. The 
user can modify a few settings, for 
example adjust the ringtone volume and 
set the time and date format.
AU DIT: A user with this role can change 
the security audit settings and upload 
audit certificates.
ROOMCONTROL: A user with this role 
can create in-room controls. The user 
has access to the In-room control editor 
and corresponding development tools.
INTEGRATOR: A user with this role has 
access to settings, commands and status 
that are required to set up advanced AV 
scenarios, and to integrate our video 
systems with 3
rd
 party equipment. Such a 
user can also create in-room controls.
Cisco Spark registered systems
If a video system is registered to Cisco’s 
could service (Cisco Spark), only 
local users with the INTEGRATOR and 
ROOMCONTROL user roles are available.
Edit an existing user account
If you make changes to a user that holds the Admin role, you must  
always enter your own passphrase in the Your passphrase input 
field for verification.
Change the user privileges
1.  Sign in to the web interface, and navigate to 
Security > Users.
2.  Click the appropriate user in the list.
3.  Choose user roles, set the status to Acitve or 
Inactive, and decide if the user has to change the 
passphrase on the next sign in.
Fill in the Client Certificate DN (Distinguished 
Name) field only if you use certificate login on 
HTTPS.
4.  Click Edit User to save the changes.
Use the Back button to leave without making any changes.
Change the passphrase
1.  Sign in to the web interface, and navigate to Security > Users.
2.  Click the appropriate user in the list.
3.  Enter the new passphrase in the appropriate input fields.
4.  Click Change passphrase to save the change.
Use the Back button to leave without making any changes.
Delete the user account
1.  Sign in to the web interface, and navigate to Security > Users.
2.  Click the appropriate user in the list.
3.  Click Delete user... and confirm when prompted.