D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
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Cisco TelePresence SX20 Quick Set  Administrator Guide
Access call information while using the web interface
Call state indicator
The badge indicates the 
number of active calls. If 
the system is idle, there is 
no badge.
Click the indicator to 
get more details about 
connected calls.
Open the Call Information 
window
Click the Call state indicator to open 
the Call Information window manually.
As default, the Call Information window 
pops up automatically when the video 
system receives a call.
Switch incoming call 
notifications on or off
Click Ignore incoming call notices, 
to decide whether or not the Call 
Information window should pop up 
automatically when the video system 
receives a call.
When the check box is checked, the 
Call Information window will not open 
automatically.
Open the Call Control page
Click Open Call Control to go straight 
to the Call Control page.
Control the call(s)
Relevant control buttons appear in 
the Call Information window. Use the 
buttons to:
  Show call details
  Put the call on hold
  Answer the call
  Disconnect the call
About the call state indicator
The call state indicator shows whether 
the system is in a call or not, and how 
many calls it is engaged in. You may also 
be notified about incoming calls.
The call state indicator is available on all 
pages except the Call Control page.