D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.   www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved. 
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Cisco TelePresence SX20 Quick Set  Administrator Guide
Run diagnostics ................................................................................................................... 61
Download log files ............................................................................................................... 62
Create a remote support user ............................................................................................ 63
Backup or restore a configuration....................................................................................... 64
Revert to the previously used software image ................................................................... 65
Factory reset the video system .......................................................................................... 66
Factory reset the Cisco TelePresence Touch 10 ................................................................ 69
Factory reset Cisco Touch 10 ............................................................................................. 70
Capture user interface screenshots ................................................................................... 71
System settings .............................................................................................................. 72
Overview of the system settings ........................................................................................ 73
Audio settings ..................................................................................................................... 78
CallHistory settings ............................................................................................................. 81
Cameras settings ................................................................................................................ 82
Conference settings ........................................................................................................... 85
FacilityService settings ....................................................................................................... 90
H323 settings ...................................................................................................................... 91
Logging settings ................................................................................................................. 94
Macros settings .................................................................................................................. 95
Network settings ................................................................................................................. 96
NetworkServices settings ................................................................................................. 103
Peripherals settings .......................................................................................................... 109
Phonebook settings ...........................................................................................................111
Provisioning settings ..........................................................................................................112
Proximity settings...............................................................................................................115
RoomAnalytics settings .....................................................................................................116
RTP settings ....................................................................................................................... 117
Security settings ................................................................................................................118
SerialPort settings ..............................................................................................................121
SIP settings ....................................................................................................................... 122
Standby settings ............................................................................................................... 126
SystemUnit settings ...........................................................................................................127
Time settings .................................................................................................................... 128
UserInterface settings ........................................................................................................131
UserManagement settings ................................................................................................ 134
Video settings ................................................................................................................... 136
Experimental settings ....................................................................................................... 146
Appendices ................................................................................................................... 147
How to use the remote control and the on-screen user interface ................................... 148
How to use Touch 10 ........................................................................................................ 149
Set up remote monitoring ................................................................................................. 150
Access call information while using the web interface ......................................................151
Place a call using the web interface ................................................................................. 152
Share content using the web interface ............................................................................. 154
Local layout control ........................................................................................................... 155
Control a local camera ...................................................................................................... 156
Control a far end camera .................................................................................................. 157
Room analytics .................................................................................................................. 158
Customize the video system's Touch 10 user interface ................................................... 159
Customize the video system's behavior using macros  .....................................................161
Input source composition ................................................................................................. 162
Manage startup scripts ..................................................................................................... 164
Access the video system’s XML files  .............................................................................. 165
Execute API commands and configurations from the web interface ............................... 166
Rear panel ......................................................................................................................... 167
Connector pin-out schemes ............................................................................................. 168
Serial interface .................................................................................................................. 169
Open TCP Ports .................................................................................................................170
Get a new HTTPFeedback address from TMS ..................................................................171
Technical specification .......................................................................................................172
Supported RFCs ................................................................................................................175
User documentation on the Cisco web site .......................................................................176
Cisco contacts .................................................................................................................. 177