D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017. www.cisco.com — Copyright © 2017 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX20 Quick Set Administrator Guide
Factory reset using the power button
We recommend that you back up the log files and configuration of
the video system before you continue with the factory reset.
1. Press and hold the power button until the LED light goes out
completely and the system shuts down.
2. Press and hold the power button until the LEDs start blinking
slowly (approximately 10 seconds). Then release the button.
3. Within four seconds after the LEDs start blinking, press the
power button twice.
4. Wait while the video system reverts to the default factory
settings. When finished, the video system restarts
automatically. This may take a few minutes.
When the system has been successfully reset to factory
settings, the Setup assistant starts with the Welcome screen.
If you failed to press the power button twice within the
four seconds, the system will not revert to the default
factory settings, and you will not see the confirmation
message. If this happens, go back to step 1 and try again.
Power button with
LED indicator
Factory reset the video system (page 3 of 3)
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