Chapter 3: Operating the system
98-129217-D Using a phone or fax machine 28
Selecting the incoming call type
To select which call types are accepted for an incoming call, use a computer and the web
interface. If you are using Multi-voice, see Handset contexts with additional numbers on
page 35.
• Phone/Fax. Select the call type under SETTINGS > Phone/Fax.
For further details, see Configuring the Phone/Fax interface on page 80.
• IP handset. Select the call type for each handset in the web interface under SETTINGS
> IP Handset > Call settings. For further information, see Setting the call types for IP
handsets on page 89.
Making or receiving a phone call
Making a call
You have different options for making a call:
• Short Dial. If the number is in the phone book of the terminal, you can use the Short Dial
number, which is found in the first column of the phone book in the web interface. See
Short dial on page 56.
Simply dial 00 <Short Dial> followed by # or off-hook key.
Example: To call entry number 4 in the phone book,
dial 004 followed by # or off-hook key.
• Manual Dial. To make a call, dial
00 <country code> <phone number> followed by # or off-hook key.
Example: To call Cobham SATCOM in Denmark (+45 39558800) from an analogue
phone, dial 00 45 39558800 #
• Call from phone book or call log (only Thrane IP Handset).
• Enter the phone book of the Thrane IP Handset, scroll to the wanted number and press
the off-hook key, or
• press the off-hook key from the main screen to display the latest calls in the call log.
Then scroll to the wanted number and press the off-hook key again.
Note that this is the call log of the Thrane IP Handset, not of the terminal.
If there was an error establishing the connection, refer to the Troubleshooting Guide on
page 126.
If you are using the Thrane IP Handset, the handset may show an error message.
Depending on the type of error, the web interface may also show an error message. See
Viewing the Event list or the Event log on page 120.
If one call is already active, you can only make a second call
if you have Multi-voice in your subscription and it is
enabled. For details on how to set up Multi-voice using the
web interface, see Multi-voice on page 116.
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