Compaq Armada E500 Series User Manual

Troubleshooting 16-7
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving CD-ROM Drive and DVD-ROM Drive Problems
Problem Possible Cause Solution
CD-ROM drive
cannot read a
compact disc
The CD is not
properly seated in
the drive.
Eject the CD, reseat it,
and close the tray.
The CD has been
loaded upside down.
Eject the CD, turn it over,
then reload.
The CD may be dirty
or scratched.
Clean the CD and
reload it.
Load another CD.
Cannot eject
compact disc
CD is not properly
loaded in the drive.
Turn off the computer
and insert a thin metal
rod into the emergency
eject hole on the front
bezel of the CD-ROM
drive. Press firmly.
Slowly pull the tray out
from the drive until the
tray is fully extended,
then remove the CD.

Compaq Armada E500 Series Specifications

General

Processor	Intel Pentium III
Chipset	Intel 440BX
Optical Drive	24x CD-ROM or DVD-ROM
Networking	10/100 Ethernet
Wireless	Optional 802.11b
RAM	Up to 512 MB
Display	14.1-inch TFT, 1024x768 resolution
Graphics	ATI Rage Mobility with 8 MB
Ports	USB, Parallel, Serial, VGA, PS/2, Infrared
Battery	Lithium-Ion
Operating System	Windows 98, Windows 2000
Storage	6 GB - 12 GB Hard Disk Drive
Battery Life	Approximately 2-3 hours