Compaq Armada E500 Series User Manual

16-14 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving ModemProblems Continued
Problem Possible Cause Solution
No dial tone, with or
without NO DIAL
TONE message.
The modem or
modem COM port is
disabled.
Refer to Chapter 7.
Using an Internal
Modem.
The modem is not
responding to
commands from the
computer keyboard.
1. At the command line
in terminal mode, type
AT, then press Enter.
■ If the modem
displays OK, the
modem and
computer are
working together.
■ If the modem
displays ERROR,
or does not
respond, restart the
computer and
repeat steps 1
and 2.
2. Type ATDT and listen
for a dial tone.
3. Press any key to hang
up the modem.
Modem sounds are
not audible
Modem speaker is
turned off.
At the command line in
terminal mode, type
ATM1.
System sound is
muted or turned
down.
Press the FN+F5
hotkeys, then adjust the
volume.
Continued

Compaq Armada E500 Series Specifications

General

Processor	Intel Pentium III
Chipset	Intel 440BX
Optical Drive	24x CD-ROM or DVD-ROM
Networking	10/100 Ethernet
Wireless	Optional 802.11b
RAM	Up to 512 MB
Display	14.1-inch TFT, 1024x768 resolution
Graphics	ATI Rage Mobility with 8 MB
Ports	USB, Parallel, Serial, VGA, PS/2, Infrared
Battery	Lithium-Ion
Operating System	Windows 98, Windows 2000
Storage	6 GB - 12 GB Hard Disk Drive
Battery Life	Approximately 2-3 hours