Compaq Armada E500 Series User Manual

Troubleshooting 16-15
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving ModemProblems Continued
Problem Possible Cause Solution
Modem does not dial
correctly
Call Waiting may be
interfering.
Disable Call Waiting
before dialing.
■ For information about
disabling Call Waiting,
consult your operating
system
documentation.
■ To obtain the disable
call waiting code for
your dialing area,
consult your local
telephone service
provider.
Clicking sound and
modem does not
connect
The modem is
connected to a digital
line. NOTE: The
EXCESS LINE
CURRENT SENSED
message does not
display if the current is
under 100 mA.
Connect the modem to a
standard analog
telephone line, then
reestablish the
connection.
Modem does not
connect
The error correction
feature of your
modem software is
interfering.
Disable error correction
(&KO) and data
compression (&MO)
using AT commands.
NOTE: To access AT
commands and
instructions for using
them, select StartÅ
Compaq Information
CenterÅModem
Commands.
Continued

Compaq Armada E500 Series Specifications

General

Processor	Intel Pentium III
Chipset	Intel 440BX
Optical Drive	24x CD-ROM or DVD-ROM
Networking	10/100 Ethernet
Wireless	Optional 802.11b
RAM	Up to 512 MB
Display	14.1-inch TFT, 1024x768 resolution
Graphics	ATI Rage Mobility with 8 MB
Ports	USB, Parallel, Serial, VGA, PS/2, Infrared
Battery	Lithium-Ion
Operating System	Windows 98, Windows 2000
Storage	6 GB - 12 GB Hard Disk Drive
Battery Life	Approximately 2-3 hours